Seeing a doctor, specialist or health professional

Patient-centred care, also known as ‘person-centred care’, is about treating the person receiving the care in the way they want to be treated...

Ask your doctor and healthcare providers what you will be charged for each new service, what is covered by Medicare and what is included in your healthcare plan...

Primary healthcare is the first contact a person has with the health care system when they have a health problem. This is usually your general practitioner (GP) or pharmacist...

Doctors and other health professionals all have a different role to play in your healthcare...

Victorian Supercare Pharmacies are open 24 hours a day, seven days a week to provide after hours pharmacy services...

If you see a number of healthcare professionals, it is important to tell them about any other healthcare services you are using...

Ways to improve your understanding of your health...

To get the most out of your medical appointments, it’s important to prepare well, book early and write down any questions you may have...

Get the most out of your consultation by preparing for your health or medical appointment...

You have the right to ask a doctor for a second opinion if you are unsure about your doctor's suggested medical treatment or a diagnosis...

Building a strong, trusting relationship with your doctor can make it easier to talk with them about sensitive issues...

Ways to improve your understanding of your health...

Preparing for surgery is important. Maximising your recovery will depend on how you prepare for surgery...

You have the right to ask a doctor for a second opinion if you are unsure about your doctor's suggested medical treatment or a diagnosis...

It is important that you tell your doctor about any complementary medicine products and therapies you are using...

There are a range of dental services available to assist you with any dental health problems you or your family may have...

Your local doctor or general practitioner (GP) is your first point of call for non-emergency and preventative medical care during clinic hours...

Allied health professionals are university-trained health practitioners who work as part of your healthcare team...

Medical specialists are doctors who have completed advanced education and training in a specific area of medicine...

Medicare is Australia’s national public health insurance, providing free or subsidised healthcare to all Australians and most permanent residents...

For unexpected after-hours medical issues, there are telephone helplines, pharmacies, after-hours medical clinics or doctors who can visit you at home...

Call triple zero (000) in an emergency for ambulance, fire or police services...

You are treated as soon as possible in an emergency department, but someone who arrived after you may be seen earlier if necessary...

Victorian Supercare Pharmacies are open 24 hours a day, seven days a week to provide after hours pharmacy services...

Supercare Pharmacies will be open 24 hours a day, seven days a week to provide after hours service...

Immediate telephone assistance is available for all kinds of emergencies...