Planning and coordinating healthcare

The Victorian healthcare system comprises a wide range of health professionals working alongside one another to provide medical and health services...

Vaccinations are encouraged for all individuals living in the state of Victoria, Australia. The immunisation program in Victoria may be different than other countries, and individuals who have moved...

Patient-centred care, also known as ‘person-centred care’, is about treating the person receiving the care in the way they want to be treated...

The Pharmaceutical Benefits Scheme (PBS) helps cover the cost of a wide range of prescription medicines, making them more affordable...

Primary healthcare is the first contact a person has with the health care system when they have a health problem. This is usually your general practitioner (GP) or pharmacist...

Your healthcare team may include a doctor, dentist, pharmacist, medical specialists, allied health professionals and complementary medicine practitioners...

If you see a number of healthcare professionals, it is important to tell them about any other healthcare services you are using...

There are many subsidised and free medical, dental, mental, community health services available to support young people in Victoria...

Ways to improve your understanding of your health...

Trusted health information can be found through your local doctor or pharmacy and other reliable health providers...

A general practitioner (GP) is a doctor who is also qualified in general medical practice. GPs are often the first point of contact for someone, of any age, who feels sick or has a health concern...

Ask a doctor and research health information when making a health decision. This will include the cost, timing and regularity of medical treatment...

Don't use online health information to self-diagnose - always see your doctor or healthcare professional...

People may choose to travel overseas to seek medical or surgical treatment that is unavailable in their home country. This is called medical tourism, and it's a booming industry worldwide. People...

A Consumer Medicines Information (CMI) leaflet gives you accurate information about the safety of your medication and how best to take it...

Animated video describing the importance of creating an advance care plan...

Advance care plans can help the people close to you and those caring for you to know what is important to you about the level of healthcare and quality of life you would want...

For unexpected after-hours medical issues, there are telephone helplines, pharmacies, after-hours medical clinics or doctors who can visit you at home...

Family members may be involved in making healthcare decisions for you if you are unable to make decisions and it is not a medical emergency...

People may choose to travel overseas to seek medical or surgical treatment that is unavailable in their home country. This is called medical tourism, and it's a booming industry worldwide. People...

You have the right to ask a doctor for a second opinion if you are unsure about your doctor's suggested medical treatment or a diagnosis...

Doctors and other health professionals all have a different role to play in your healthcare...

Vaccinations are encouraged for all individuals living in the state of Victoria, Australia. The immunisation program in Victoria may be different than other countries, and individuals who have moved...

Planning and making decisions about the end of your life can be a positive experience. It is a good opportunity to reflect on the things that are important to you, and to make arrangements that suit...

Chronic condition management includes positive lifestyle factors like a healthy diet, regular exercise, good sleep and social support...

You can manage your health by learning about healthy living, taking steps to prevent disease and having regular health checks with your doctor...

Regular health checks can help you identify any early signs of health issues...

Find out how to use medication properly, so you can avoid problems such as unwanted effects and other adverse reactions...

Animated video describing the importance of creating an advance care plan...

Advance care plans can help the people close to you and those caring for you to know what is important to you about the level of healthcare and quality of life you would want...

The Health Complaints Commissioner can accept complaints about anyone who claims to provide a health service...

There are laws that set out how healthcare professionals can collect and store your health information and when they are allowed to share it...

People may choose to travel overseas to seek medical or surgical treatment that is unavailable in their home country. This is called medical tourism, and it's a booming industry worldwide. People...

Ask your doctor and healthcare providers what you will be charged for each new service, what is covered by Medicare and what is included in your healthcare plan...

There are many health insurance providers on the market that offer a wide variety of healthcare plans...

Medicare is Australia’s national public health insurance, providing free or subsidised healthcare to all Australians and most permanent residents...

Ways to improve your understanding of your health...

Advance care plans can help the people close to you and those caring for you to know what is important to you about the level of healthcare and quality of life you would want...

The first International Conference on Health Promotion was a response to growing expectations for a new public health movement...

Get the most out of your consultation by preparing for your health or medical appointment...

You have the right to ask a doctor for a second opinion if you are unsure about your doctor's suggested medical treatment or a diagnosis...

Building a strong, trusting relationship with your doctor can make it easier to talk with them about sensitive issues...

The Translating and Interpreting Service (TIS National) is an Australian Government interpreting service for people who do not speak English and for organisations that need to speak with their non-...

If you see a number of healthcare professionals, it is important to tell them about any other healthcare services you are using...

There is a range of subsidised and free health services, including services for mental health and dental health, available for children in Victoria...

Home care services are available for people recovering from illness or surgery, frail older people, the elderly and people with disabilities...

There is a range of community health services and supports available for people with disabilities and the elderly still living independently at home...

Support groups offer valuable advice and support and give you the chance to share information with others in a similar situation to you...