Chemist Care Now

Most Chemist Care Now consultations are free.

However, there will be a cost for any medication you receive from your chemist.

For travel healthcare consultations and vaccinations, your chemist may charge a consultation fee, and you will be charged the cost of any vaccines given for a travel health or other vaccination consultation.

Ask about any costs before starting your consultation.

If you need a refill of your contraceptive pill, just bring along your previous prescription or the medication box. If you usually visit the same pharmacy, they might already have your details on file to make things easier

For medications not included as part of Chemist Care Now services, you will still need a prescription from your GP or healthcare provider.

Some treatments have age limits. Speak to your pharmacist about what treatment is right for you or if you need to visit your GP.

Your consultation will take about 15 to 30 minutes.

To make sure you get the right care, your pharmacist will ask a few questions before and during your consultation. These may include things like your age, sex, symptoms, and medical history, to help them decide whether treatment is suitable.

Please bring with you information about any medications you are taking and your Medicare card, if you have one.

The consultation with the pharmacist will happen in a private consulting room. They will explain how Chemist Care Now works and ask for your contact information and consent.

If treatment is suitable, the pharmacist will provide you with the medication you need.

While the pharmacist can help you with Chemist Care Now treatments, your GP is still the best person to see about your overall health and any serious health conditions.

No, you don't need a Medicare card to access Chemist Care Now.

If you do have a Medicare card, please bring it with you, and any concession cards you hold.

Chemist Care Now services may only be available at set times, or on certain days.

Contact your local chemist or visit their website to check:

• what Chemist Care Now treatments they are providing
• if a booking is required or if you can just walk-in.

Yes, pharmacists undertake additional training to provide Chemist Care Now treatments.

The pharmacist will follow clinical management protocols to guide their decision-making.

These protocols have been developed by the Victorian Department of Health in consultation with medical and pharmacy experts and are based on international best practice.