Better Health Channel


The Victorian Eyecare Service (VES) provides low-cost eye care to people who hold a PensionerConcession Card or who have held a Health Care Card for six months or more, and to theirdependants under 18 years of age. The VES is available across Victoria through a large network ofparticipating optometrists and ophthalmologists.

Services provided

  • Eye care services
  • Low-cost visual aids


Available to permanent residents of Victoria who hold a Pensioner Concession Card or have held a Health Care Card for at least six months.

How to access

Call 1300 303 125.

Visit Australian College of Optometry - Eye Care Services.

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.


Concession card holders can access the VES at a reduced cost. Contact the clinic before you attend if you would like more information about cost.

Calls are charged at the cost of a local call.



Conventional healthcare


  • To check your eligibility, you can call the VES office on (03) 9349 7400.
  • Melbourne metropolitan residents can access VES at the Australian College of Optometry’s(ACO) Clinical Services Division located in Carlton, or at several other sites located in communityhealth centres across metropolitan Melbourne.
  • Rural services are provided through private practice optometrists and ophthalmologists who aresubsidised by the scheme. The ACO is responsible for the management of VES rural services.