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- Making a complaint about a health service
If you are unhappy with the health service you receive in Victoria, there are ways to make a complaint.
- Making a complaint about a mental health service
If you are dissatisfied with a mental health treatment or service, you have the right to make a complaint and have your concerns addressed.
- Victorian Ombudsman Service
The Ombudsman looks into complaints about Victorian government departments.
- Child Protection Service
The Victorian Child Protection Service provides child-centred, family-focused services to protect children and young people who are at risk of significant harm.
- Seeing a complementary health practitioner
It is important that you tell your doctor about any complementary medicine products and therapies you are using.
- Distress Support Service
The Distress Support Service provides free support for anyone aged 18 years and over in Victoria. The Distress Support Service can help you manage your distress, and, if you like, connect you to longer-term services in your community.
- Men’s Referral Service
The Men’s Referral Service is a free, confidential telephone helpline that offers counselling, advice and support to men who have anger, relationship or parenting issues.
- Victorian Eyecare Service
The Victorian Eyecare Service provides low-cost eye care to eligible people.
- National Relay Service
The National Relay Service is an Australia-wide phone service for people who are deaf or have a hearing or speech impairment.
- Preparing for a health or medical appointment
Get the most out of your consultation by preparing for your health or medical appointment.