Better Health Channel


The Men’s Referral Service is a free, confidential telephone helpline that offers counselling, advice and support to men who have anger, relationship or parenting issues. The service also provides help to women (or other family members) who are experiencing violence or controlling behaviour by men.

Services provided

  • Telephone helpline
  • Advice or counselling
  • Domestic violence support
  • Referrals


Victorian residents or visitors

How to access

Contact the Men's Referral Service for assistance and advice

The National Relay Service (NRS)External Link is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.

The Translating and Interpreting Service (TIS National)External Link is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

If you would prefer to discuss your health or treatment in a language other than English, an interpreter can be arranged for you at no cost.

Interpreter services are also available free of charge for people with a speech or hearing impairment.


Calls are free from all phones.



Conventional healthcare


  • Friends or colleagues who are concerned about a man’s behaviour towards his family may also contact the Men’s Referral Service.


  • The trained telephone counsellors will not criticise or judge you.
  • When you contact the Men’s Referral Service, you will be given the details of two local men’s behaviour change groups that can help with your situation.
  • The men’s behaviour change group offers support and helps you to develop strategies and talk about ways of changing your behaviour.
  • The Men’s Referral Service also offers advice and information to healthcare and human services professionals about services that might help their clients.