Better Health Channel


1800 ICE ADVICE is a free telephone service that directs methamphetamine (‘ice’) users and their families to the treatment and support services they need. It also provides general information to the community about ice and its effects, as well as clinical advice to healthcare professionals working with ice users.

Services provided

  • Telephone information and advice
  • Referral to treatment and support services


Available to anyone who is affect by ice, or a family member or friend who is concerned about someone close who is using ice.

How to access

Call 1800 423 238

Visit the 1800IceAdvice website


1800 ICE ADVICE is a free service.
Calls are free from landlines.
Calls from mobile phones may be charged at a higher rate.


  • Whether you are affected by ice yourself or you are a family member, friend or loved one who is concerned about someone close to you who is using ice, 1800 ICE ADVICE is an important first port of call for help


In an emergency, call triple zero (000).

For crisis counselling, call: