Summary
Read the full fact sheet- Priority Primary Care Centres provide care for people with conditions that require urgent attention but not an emergency response.
On this page
Priority Primary Care Centres partner with nearby hospital emergency departments. They provide free care for people with conditions that require urgent attention but not an emergency response. This includes conditions like mild infections and burns, suspected fractures or broken bones. They also offer pathology and imaging services.
The centres help Victorians who need urgent care get help faster, while keeping our busy emergency departments free for those in critical, life-threatening situations.
They operate up to 16 hours a day, 7 days a week and accept walk-ups, referrals and pre-booked appointments. The Victorian Government has funded the operation of these services through to the end of 2023.
Where to get help
There will be 25 Priority Primary Care Centres opening progressively from October 2022. The following centres are now open:
- Ballarat Priority Primary Care Centre (supporting Ballarat Base Hospital)
- Opening hours: 10am-10pm, Monday-Sunday
- Location: UFS Medical, 4 Windemere Street, Ballarat
- Walk-in clinic
- Phone: (03) 4320 0820
- Website: https://ufsmedical.com.au/ppcc
- Baw Baw Priority Primary Care Centre (supporting West Gippsland Healthcare Group)
- Opening hours: 8am-midnight, Monday-Sunday (Temporary change: 4pm-midnight Thursday 1 June)
- Location: 170 Normanby Street, Warragul
- Bookings via phone: (03) 5642 6655 or online
- Walk-ins also accepted
- Website: https://centralclinic.com.au
- Craigieburn Priority Primary Care Centre (supporting Northern Health)
- Opening hours: 7am-10pm, Monday-Sunday
- Location: 70 Central Park Avenue, Craigieburn
- Bookings via phone: (03) 8384 0940 or online
- Website: https://www.craigieburnmedicalcentre.com.au/priority-primary-care-centre
- Dandenong Priority Primary Care Centre (supporting Dandenong Hospital)
- Opening hours: 7am-11pm, Monday-Sunday (public holidays may vary)
- Location: 1/134 Logis Boulevard, Dandenong South
- Bookings via phone: (03) 9579 7933 or online
- Website: https://greensmedicalgroup.com.au/dandenong-priority-primary-care-centre
- Epping Priority Primary Care Centre (supporting Northern Hospital)
- Opening hours: 7am-10pm, Monday-Sunday
- Location: Epping Plaza Medical & Dental, Shop 216 Epping Plaza Regional Centre, 571-583 High Street, Epping
- Bookings via phone: (03) 9422 2220 or online
- Website: https://www.eppingplazamedicalcentre.com.au/epping-priority-primary-care-centre
- Forest Hill Priority Primary Care Centre (supporting Box Hill Hospital)
- Opening hours: 8am-10pm, Monday-Sunday
- Location: Forest Hill Medical and Dental Centre, 490-524 Springvale Road, Forest Hill VIC 3131
- Bookings via phone: (03) 8804 1940 or online
- Website: https://www.foresthillmedicalcentre.com.au/priority-primary-care-centre/
- Frankston Primary Care Centre (supporting Frankston Hospital)
- Opening hours: 8am-midnight, Monday-Sunday
- Location: 28 Cranbourne Road, Frankston
- Bookings via phone: (03) 9119 1077 or online
- Website: https://frankstonppcc.com.au
- Geelong Priority Primary Care Centre (supporting University Hospital Geelong)
- Opening hours: 11am-9pm, Monday-Sunday
- Location: Eastbrooke Health Hub, 75 Roslyn Road, Belmont
- Walk-in clinic
- Phone: (03) 4206 7366
- Website: https://eastbrookemedical.com.au/geelong-priority-primary-care-centre
- Glen Waverley Priority Primary Care Centre (supporting Monash Medical Centre)
- Opening hours: 10am-midnight, Monday-Sunday
- Location: 476 Blackburn Road, Glen Waverley
- Bookings via phone: (03) 8827 0740 or online
- Website: https://www.glenwaverleyppcc.com.au
- Heidelberg Priority Primary Care Centre (supporting Austin Hospital)
- Opening hours: 8am-midnight Thursday-Tuesday, 8am-10pm Wednesday
- Location: 455 Upper Heidelberg Road, Heidelberg Heights
- Bookings via phone: (03) 9000 9276 or online
- Walk-ins also accepted
- Website: https://www.heidelbergppcc.com.au
- Latrobe Priority Primary Care Centre (supporting Latrobe Regional Hospital)
- Opening hours: 7:30am–11:30pm, Monday-Sunday (Temporary change: 7:30am-3:30pm Friday 26 and Sat 27 May)
- Location: 42-44 Fowler Street, Moe
- Bookings via phone: (03) 51 279 111 or online
- Walk-ins also accepted
- Website: https://www.lchs.com.au/services/general-health/latrobe-priority-primary-care-centre-ppcc
- Maribyrnong Priority Primary Care Centre (supporting Footscray Hospital)
- Opening hours: 8am-10pm, Monday-Sunday
- Location: G01B/31 Edgewater Boulevard, Maribyrnong VIC 3032
- Bookings via phone: (03) 9317 1717 or online
- Website: https://www.maribyrnongppcc.com.au/
- Maroondah Priority Primary Care Centre (supporting Maroondah Hospital)
- Opening hours: 8am-11pm, Monday-Sunday
- Location: Mountain High Shopping Centre, Shop 28, 7-13 High Street, Bayswater VIC 3153
- Bookings via phone: (03) 9344 6888 or online
- Website: https://www.m3health.com.au/maroondah-ppcc
- Mildura Priority Primary Care Centre (supporting Mildura Base Public Hospital)
- Opening hours: 9am-4.30pm, Friday only (closed other days)
- Location: 137 Thirteenth Street, Mildura
- Bookings via phone: (03) 5022 5444
- Monash Children’s Priority Primary Care Centre (supporting Monash Children's Hospital)
- Opening hours: 6pm-11pm Monday-Friday, 12:30pm-11pm Saturday, 11am-11pm Sunday
- Location: Co-located at Monash Children's Hospital, 246 Clayton Road, Clayton
- Bookings via phone: (03) 9284 2716 or online
- Moonee Ponds Priority Primary Care Centre (supporting Royal Melbourne Hospital)
- Opening hours: 8am-10pm, Monday-Sunday
- Location: Moonee Ponds Medical and Dental, 34/46 Holmes Road, Moonee Ponds
- Bookings via phone: (03) 9945 7724 or online
- Website: https://www.mooneepondsmedicalcentre.com.au/priority-primary-care-centre
- Narre Warren Priority Primary Care Centre (supporting Casey Hospital)
- Opening hours: 8am-11pm Monday-Friday, 8am-10pm Saturday-Sunday
- Location: 60 Victor Crescent, Narre Warren
- Bookings via phone: (03) 9771 2020 or online
- Website: https://www.narregatemedicalcentre.com.au/priority-primary-care-centre
- Prahran Priority Primary Care Centre (supporting Alfred Hospital)
- Opening hours: 8am-midnight, Monday-Sunday
- Location: 4/20 Commercial Road, Melbourne
- Bookings via phone: (03) 9119 1055 or online
- Website: https://prahranppcc.com.au
- Richmond Priority Primary Care Centre (supporting St Vincent's Hospital)
- Opening hours: 6pm-10pm Monday-Friday, 10am-4pm Saturday-Sunday
- Location: 283 Church St, Richmond
- Bookings via phone: (03) 8850 4190 or online
- Website: https://accesshc.org.au/PPCC/
- Royal Children’s Hospital Priority Primary Care Centre (supporting Royal Children’s Hospital)
- This service receives or reviews suitable patients from the Royal Children’s Hospital emergency department. Bookings and walk-up appointments are not available
- Your local PPCC can treat children who need same day care
- Shepparton Priority Primary Care Centre (supporting Goulburn Valley Health)
- Opening hours: 8am-4.30pm Monday, Wednesday, Thursday, Friday Saturday, Sunday (closed Tuesday)
- Location: 49 Graham Street, Shepparton
- Bookings via phone: (03) 5823 3132 or online
- Website: https://shepmed.mthc.com.au/ppcc
- Sunshine Priority Primary Care Centre (supporting Sunshine Hospital)
- Opening hours: 8am-10pm, Monday-Sunday.
- Location: 421 Ballarat Road, Sunshine
- Bookings via phone: (03) 8539 2772 or online
- Website: https://www.sunshineppcc.com.au
- Werribee Priority Primary Care Centre (supporting Werribee Mercy Hospital)
- Opening hours: 8am-10pm, Monday-Sunday
- Location: 1/5 Station Place, Werribee
- Bookings via phone: (03) 8734 0340 or online
- Website: https://www.werribeemedicalcentre.com.au/priority-primary-care-centre
- Wodonga Priority Primary Care Centre (supporting Albury Wodonga Health Service)
- Opening hours: 8:30am-8pm Monday-Friday, 8:30am-4:30pm Saturday, (closed Sunday)
- Location: White box Rise Shopping Centre, shop 1A-2, 81 Victoria Cross Parade, Wodonga
- Bookings via phone: (02) 6064 1900 or online
- Walk-ins also accepted
- Website: www.sarkonmedicalcentre.com
More Priority Primary Care Centres will be opening in the future. The Department of Health is working closely with Primary Health Networks to commission and establish centres near the following health services:
- Bendigo Health
- Royal Melbourne Hospital (Sunbury)
More information will be released soon.
This page has been produced in consultation with and approved by:
