There are 71 Urgent Care Centres across rural and regional Victoria.
Urgent Care Centres are staffed by urgent care nurses, who provide initial assessment and treatment for any urgent health concern.
The nurse may involve a General Practitioner (GP) or hospital doctor in the provision of your care. This can happen over the phone, by video consult, or in person and may incur a fee. A decision will be made whether your care can be provided at the Urgent Care Centre or if hospital admission or transfer to another healthcare facility is required.
Fees may be incurred if the local GP is required to be called in and/or if you require related blood tests and x-rays. If a fee is to be charged, you will be informed before treatment.
Find your nearest Urgent Care Centre
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If you require an ambulance transfer to another hospital or health service, this transfer will be covered by your Ambulance Victoria membership. If you do not have membership, you may be liable for the cost of the transfer.
Other urgent care services available
Please note that Urgent Care Centres in rural and regional areas, and Urgent Care Clinics provide a different healthcare service. Urgent Care Clinics are free and GP led, open late and on weekends. Urgent Care Centres are urgent care nurse led and may incur fees. Find out more about Urgent Care Clinics.
Other urgent care services available to rural and regional communities include:
- Video call with Virtual Emergency Care 24/7
- Phone call with Nurse-on-Call 24/7 Tel. 1300 60 60 24
- Phone call with Maternal and Child Health Line Tel. 13 22 29