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- Transport to, from and between hospitals
Before you go into hospital, plan your journey to make sure you get there on time. You might use non-emergency patient transport if it is clinically necessary.
- Travel assistance for people with a disability
If you or someone you care for has a disability and needs help to get around, there are support services available.
- Types of doctors and health professionals
Doctors and other health professionals all have a different role to play in your healthcare.
- Types of hospital admission
How your journey into hospital begins in Victoria depends on whether your visit is planned or unplanned, and what kind of health pathway you require.
- Types of mental health issues and illnesses
Mental health issues and illnesses may impact on a person’s thoughts, perceptions, feelings and behaviours. Most people can manage their condition with medication, counselling or both.
- Understanding health insurance
There are many health insurance providers on the market that offer a wide variety of healthcare plans.
- Understanding Medicare
Medicare is Australia’s national public health insurance, providing free or subsidised healthcare to all Australians and most permanent residents.
- Unpaid and professional carers
The term ‘carer’ can refer to paid and unpaid, professional and ‘lay’ carers.
- Urgent treatment for mental illness
Telephone helplines such as Lifeline (call 13 11 14) offer immediate mental health support and counselling 24 hours a day, seven days a week. If you are in immediate danger, call triple zero (000) for emergency services.
- Veterans, war and mental health services
The Australian Government scheme ‘At Ease’ offers support, counselling and resources to help war veterans and Australian Defence Force personnel living with mental health conditions.