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The Victorian Patient Transport Assistance Scheme (VPTAS) helps eligible people living in rural or regional Victoria with the costs of travelling long distances for specialist medical services.

The emergency department is staffed by highly trained clinicians, including nurses, doctors and other healthcare professionals.

Some rural patients have to travel to regional centres or metropolitan areas for the healthcare they need. The Victorian Patient Transport Assistance Scheme can subsidise travel and accommodation costs.

All Victorian hospitals have a patient services staff and social workers on staff. They can help you and your family with hospital accommodation and hospital support services.

In Victoria, hospital staff roles vary by hospital. Becoming familiar with the types of hospital staff roles will help you understand who to turn to when you need help.

Discharge from hospital after a major trauma event can be confusing, find out more.

There is a range of support to help you communicate with your doctor and hospital to get the services you need, from interpreters to special food and emotional support.

Victoria’s hospital system consists of both private and public hospitals, offering a range of healthcare services.

Medical specialists are doctors who have completed advanced education and training in a specific area of medicine.

In a medical emergency, call triple zero (000) for assistance.