NURSE-ON-CALL is a telephone helpline that provides immediate expert health advice from a registered nurse, 24 hours a day, 7 days a week. Contact 1300 60 60 24 for health information and advice. NURSE-ON- CALL can also give you information about health services in your area.

Services provided

  • Health advice
  • Health services information


Available to everyone in Victoria.

A nurse triage service, Healthdirect, is available in all other states except Queensland. It can be contacted on 1800 022 222.

How to access

Contact NURSE-ON-CALL for assistance and advice

  • Call 1300 60 60 24

There is an interpreting service for callers who speak other languages.

The National Relay Service is available to help callers with a hearing or speech impairment. 


  • TTY users, call 13 36 77.
  • Speak and Listen users, call 1300 555 727 then ask for 1300 00 3224
  • Internet relay users, make a call here via National Relay Service.


24 hours a day, 7 days a week.


Calls are charged at the cost of a local call.

Calls from mobile phones may be charged at a higher rate.