Better Health Channel
betterhealth.vic.gov.au
betterhealth.vic.gov.au
  • In an emergency always call triple zero (000). If you or someone in your family is thinking about hurting themselves, call Lifeline on 13 11 14.
  • Child protection are responsible for investigating alleged child abuse and neglect and working out the most appropriate care or support solution for the child and family. This may include placing the child in out-of-home care. 
  • To report concerns that are life threatening, you should contact Victoria Police: 000. To report concerns about the immediate safety of a child outside of normal business hours, you should contact the After-Hours Child Protection Emergency Service on 13 12 78 (toll-free within Victoria). 
  • If you are experiencing violence at home, the Department of Health & Human Services provides support services and offers violence prevention programs. 
  • If you are a woman who needs emergency help to escape family violence, contact Safe Steps Family Violence Response Centre on 1800 015 188. 
  • For family members not confident with English, all government health services offer on-the-spot interpreter services either in person, over the phone or via videoconferencing. 

Give feedback about this page

More information

Content disclaimer

Content on this website is provided for information purposes only. Information about a therapy, service, product or treatment does not in any way endorse or support such therapy, service, product or treatment and is not intended to replace advice from your doctor or other registered health professional. The information and materials contained on this website are not intended to constitute a comprehensive guide concerning all aspects of the therapy, product or treatment described on the website. All users are urged to always seek advice from a registered health care professional for diagnosis and answers to their medical questions and to ascertain whether the particular therapy, service, product or treatment described on the website is suitable in their circumstances. The State of Victoria and the Department of Health shall not bear any liability for reliance by any user on the materials contained on this website.

Reviewed on: 27-02-2019