Better Health Channel
betterhealth.vic.gov.au
betterhealth.vic.gov.au

Description

The Translating and Interpreting Service (TIS National) is an Australian Governmentinterpreting service for people who do not speak English and for organisations(including medical and health practitioners, and emergency services) that need tocommunicate with their non-English speaking clients or service users. TIS National has access to interpreters across Australia, who speak more than 160different languages and dialects.

Services provided

  • Immediate phone interpreting for non-English speakers
  • An automated voice-prompted immediate phone interpreting service
  • Pre-booked phone or on-site interpreter
  • Irregular Maritime Arrival (IMA) interpreting

Eligibility

Available to anyone in Australia.

How to access

Call 131 450.

The National Relay Service (NRS) Speak and Listen service is available to help callers with a hearing or speech impairment. Call 1300 555 727 then ask for 131 450.

Costs

Calls are charged at the cost of a local call.

Calls from mobile phones may be charged at a higher rate.

Most TIS National interpreting services are free for non-English speakers. The cost is covered by the organisation you are trying to contact.

Tip

If you would prefer an interpreter of a particular gender, tell the TIS National operator or organisation you are contacting as early as possible.