Description

The confidential, 24-hour Maternal and Child Health Line can give you information and advice about the care and health of your child (from birth to school age). When you call, qualified maternal and child health nurses can discuss your concerns about child health and nutrition, breastfeeding, your own health and any parenting issues.

Services provided

  • Telephone helpline
  • Health information
  • Health services information
  • Health advice
  • Advice or counselling
  • Family support
  • Maternal and child health
  • Referrals
  • Health service referral

Eligibility

Victoria-based (Australian) residents or visitors

How to access

Contact the maternal and child health line for information and advice

  • Call 13 22 29
The National Relay Service is available to help callers with a hearing or speech impairment. 
For:
  • TTY users, call 133 677, then ask for 1300 00 3224
  • Speak and Listen users, call 1300 555 727 then ask for 1300 00 3224
  • Internet relay users, connect to the National Relay Service then ask  for 1300 00 3224.

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who 
speak other languages. Call 131 450.

If you would prefer to discuss your health or treatment in a language other than English, an interpreter 
can be arranged for you at no cost. 

Interpreter services are also available free of charge for people with a speech or hearing impairment.

Hours

24 hours a day, 7 days a week

Costs

Cost of a local call from anywhere in Victoria.
Calls from mobile phones may be charged at a higher rate.