Description

Lifeline is an anonymous and confidential 24-hour crisis support line. You can call Lifeline to discuss all types of personal difficulties, including thoughts of suicide, 24 hours a day, 7 days a week. Lifeline provides immediate support by phone, via online chat or face to face.

Services provided

  • Telephone helpline
  • Crisis support
  • Suicide prevention
  • Telephone counselling
  • Online counselling
  • Health services information
  • Health service referral

Eligibility

Available throughout Australia to all residents or visitors

How to access

Contact Lifeline for immediate assistance

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

If you would prefer to discuss your health or treatment in a language other than English, an interpreter can be arranged for you at no cost.

Interpreter services are also available free of charge for people with a speech or hearing impairment.

Hours

24 hours a day, 7 days a week

Costs

Calls charged at the cost of a local call.

Calls from mobile phones are free.

If you are a prepaid mobile user and do not have credit for your phone, you will still be connected to 13 11 14.

Website

Lifeline