The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body that helps people with complaints regarding discrimination, sexual harassment, victimisation and racial or religious vilification. It provides a free dispute resolution service that aims to achieve results by mutual agreement. The Commission also educates people about the rights and responsibilities contained in the Charter of Human Rights and Responsibilities Act 2006.

Services provided

  • Free telephone enquiry line
  • Free dispute resolution service
  • Information about equal opportunity, racial and religious vilification and the Charter of Human Rights and Responsibilities
  • Education, training and consultancy services


Available to all Victorians.

How to access

Call 1300 292 153.

Visit the Victorian Equal Opportunity and Human Rights Commission website.

Address: Level 3, 204 Lygon Street, Carlton.


The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

  • TTY users, call 133 677, then ask for 1300 292 153
  • Speak and Listen users, call 1300 555 727 then ask for 1300 292 153
  • Internet relay users, connect to the National Relay Service, then ask for 1300 292 153.

TTY users can also call 1300 289 621 directly.

There is an interpreting service for callers who speak other languages. Call 1300 152 494.

Information about the Commission and about your rights in Victoria is available in languages other than English


Monday to Friday, 9.00 am – 5.00 pm.


The Commission’s services are provided free of charge.

Calls are charged at the cost of a local call from anywhere in Victoria.

Calls from mobile phones may be charged at a higher rate.