Personal Alert Victoria (PAV) is a personal monitoring service that responds to calls for assistance. PAV is available 24 hours a day and can enhance the confidence of frail, older people and people with disabilities who are isolated and vulnerable, so they can live independently in their own home.

Services provided

  • Emergency response
  • Daily monitoring


To be eligible for PAV you must be assessed by one of the designated PAV assessment organisations. This assessment is done in your own home. To find your closest service, contact your local council’s aged care program.

How to access

Contact your local council.


The PAV service is provided free of charge to eligible frail, isolated older people and people with disabilities.