Medicines Line is a telephone service providing consumers with information on prescription, over-the-counter and complementary (herbal, ‘natural’, vitamin and mineral) medicines.
When you call the Medicines Line a registered nurse will answer your question on the spot, or you may be referred to your local doctor or pharmacist, or to another healthcare professional.
Telephone advice on:
- how a medication works
- how to take medications
- side effects of medications
- interactions with other medications
- medications during pregnancy and breastfeeding
- medications for children
- storage of medications
- how to obtain consumer medicine information (CMI) leaflets for your prescription medication
- referrals to reliable services and support organisations.
Available to anyone in Australia
How to access
- TTY users, call, then ask for 1300 664 786
- Speak and Listen users, call then ask for 1300 664 786
- Internet relay users, connect to the , then ask for 1300 664 786.
Interpreter services are also available free of charge for people with a speech or hearing impairment.
CostsMedicines Line is a free service.
Calls are charged at the cost of a local call.
Calls from mobile phones may be charged at a higher rate.
- You can call to discuss how to take medicines and what side effects you might expect.
- Medicines Line provides information that is independent, evidence-based, appropriate and safe.