Description
Lifeline is an anonymous and confidential 24-hour crisis support line. You can call Lifeline to discuss all types of personal difficulties, including thoughts of suicide, 24 hours a day, 7 days a week. Lifeline
provides immediate support by phone, via online chat or face to face.
Services provided
- Telephone helpline
- Crisis support
- Suicide prevention
- Telephone counselling
- Online counselling
- Health services information
- Health service referral
Eligibility
Available throughout Australia to all residents or visitors
How to access
Contact Lifeline for immediate assistance
- Call 13 11 14
- Visit the Lifeline website .
The National Relay Service is available to help callers with a hearing or speech impairment. For:
- TTY users, call 133 677, then ask for 1300 00 3224
- Speak and Listen users, call 1300 555 727 then ask for 1300 00 3224
- Internet relay users, connect to the National Relay Service then ask for 1300 00 3224.
The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
If you would prefer to discuss your health or treatment in a language other than English, an interpreter can be arranged for you at no cost.
Interpreter services are also available free of charge for people with a speech or hearing impairment.
Hours
24 hours a day, 7 days a week
Costs
Calls charged at the cost of a local call.
Calls from mobile phones are free.
If you are a prepaid mobile user and do not have credit for your phone, you will still be connected to 13 11 14