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- Planning and coordinating healthcare
Learn how to plan and coordinate your own healthcare, and to make the plan that best suits you.
- What is telehealth
Virtual care (otherwise known as telehealth) allows consumers and patients to access health care closer to home or in the home. Virtual care can involve both phone and video consultations.
- Making healthcare decisions for someone else
Family members may be involved in making healthcare decisions for you if you are unable to make decisions and it is not a medical emergency.
- Second opinions
You have the right to ask a doctor for a second opinion if you are unsure about your doctor's suggested medical treatment or a diagnosis.
- Healthcare and support at home
Home care services are available for people recovering from illness or surgery, frail older people, the elderly and people with disabilities.
- Healthcare system in Victoria
The Victorian healthcare system comprises a wide range of health professionals working alongside one another to provide medical and health services.
- Healthcare and support in the community
There is a range of community health services and supports available for people with disabilities and the elderly still living independently at home.
- Medical tourism and insurance
People may choose to travel overseas to seek medical or surgical treatment that is unavailable in their home country. This is called medical tourism, and it's a booming industry worldwide. People thinking about medical tourism should carefully consider the risks, their legal options if something goes wrong, and what their insurance covers.
- Understanding health insurance
There are many health insurance providers on the market that offer a wide variety of healthcare plans.
- Who's who in your healthcare team
Your healthcare team may include a doctor, dentist, pharmacist, medical specialists, allied health professionals and complementary medicine practitioners.