The National Disability Abuse and Neglect Hotline is an independent and confidential service for reporting mistreatment of people with a disability.
- Telephone service
- Referral service
Available to anyone in Australia.
How to access
For help and information contact National Disability Abuse and Neglect Hotline service via Job Access
- Call (free call) 1800 880 052
- Visit the make a report or complaint webpage
- See also: Disability Services Commissioner
The National Relay Service is available to help callers with a hearing or speech impairment. For:
- TTY users, call 133 677, then ask for 1300 00 3224
- Speak and Listen users, call 1300 555 727 then ask for 1300 00 3224
- Internet relay users, connect to the National Relay Service , then ask for 1300 00 3224.
The Translating and Interpreting Service (TIS is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
CostsThe National Disability Abuse and Neglect Hotline is a free service.
Calls are free from landlines.
Calls from mobile phones may be charged at a higher rate.
- Seeking help for yourself or for someone you know who is being abused or neglected is a courageous decision.
- Neglect and abuse can take on many forms. An example of abuse is physical abuse, such as punching, hitting or slapping. An example of neglect is wilful deprivation – wilfully denying a person assistance and thereby exposing that person to the risk of physical, mental or emotional harm.
- You can contact the hotline if you are unsure if what is happening is actually abuse or neglect and the service can help clarify the situation.