Better Health Channel


The Palliative Care Advice Service is a phone-based service for anyone seeking access to specialist guidance and advice for those living with a life-limiting illness and those who support them.

The service is for family, friends and neighbours as well as all healthcare workers.

Services provided

  • Specialist palliative care and end of life care advice
  • Symptom management and prescribing
  • Locating the correct palliative care service
  • Decision making and planning for the future.


For everyone, everywhere in Victoria.

How to access

Contact the Palliative Care Advice ServiceExternal Link for advice and support.

Call 1800 360 000


The National Relay Service (NRS)External Link is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.

The Translating and Interpreting ServiceExternal Link (TIS National) is available (24 hours, 7 days) for callers to speak other languages. Call 131 450 and ask for 1800 360 000.


There are no costs incurred from using this service.