Description
Counselling Online provides a live, one-to-one counselling service over the internet to anyone with an alcohol or drug concern. All communication with the Counselling Online drug and alcohol counsellors is free and confidential.
Services provided
- Online counselling
- Telephone counselling
- Assessment and referral
- Confidential support, advice and information
- Peer support
Eligibility
Available to anyone in Australia
How to access
Call 1800 888 236
The National Relay Service is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.
The Translating and Interpreting Service (TIS is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
Visit Counselling
Costs
- Counselling Online is a free service.
- Calls are free from landlines.
- Calls from mobile phones may be charged at a higher rate.
Website
Counselling OnlineTip
Important
- In an emergency, call triple zero (000)
- Lifeline 131 114 (Australia-wide)
- NURSE-ON-CALL 1300 60 60 24 (Victoria only)
- SuicideLine 1300 651 251 (Victoria only).