Better Health Channel
  • Give hospitals feedback about your experience as it helps them to improve that service.
  • If you are not happy with the way you have been treated, try talking directly to the healthcare professional involved.
  • If you are not satisfied with their response, you can make a more formal complaint to the organisation they work for.
  • If you still do not feel your complaint has been dealt with, you can contactthe Office of the Health Complaints Commissioner.

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Content on this website is provided for information purposes only. Information about a therapy, service, product or treatment does not in any way endorse or support such therapy, service, product or treatment and is not intended to replace advice from your doctor or other registered health professional. The information and materials contained on this website are not intended to constitute a comprehensive guide concerning all aspects of the therapy, product or treatment described on the website. All users are urged to always seek advice from a registered health care professional for diagnosis and answers to their medical questions and to ascertain whether the particular therapy, service, product or treatment described on the website is suitable in their circumstances. The State of Victoria and the Department of Health shall not bear any liability for reliance by any user on the materials contained on this website.

Reviewed on: 18-09-2015