The Women’s Information and Referral Exchange (WIRE) offers women information, advice, support and referrals on a range of issues such as how to deal with family violence or relationships, how to find accommodation, work or study, or how to find legal advice or counselling.
- Telephone helpline
- Advice or counselling
- Crisis support
- Family support
- Domestic violence support
- Livechat support
- Accommodation referral
Available to women in Victoria.
How to access
Call 1300 134 130 (Telephone Support Service).
Call (03) 9348 9416 (Women’s Information Centre).
Website: Women’s Information and Referral Exchange (WIRE).
Livechat online support service via the WIRE website.
Email support service: firstname.lastname@example.org
The National Relay Service
is available to help callers with a hearing or speech impairment. For:
- TTY users, call 133 677, then ask for 1300 134 130
- Speak and Listen users, call 1300 555 727, then ask for 1300 134 130
- Internet relay users, connect to the National Relay Service, then ask for 1300 134 130.
The Translating and Interpreting Service
(TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
Telephone Support Service: 9.00 am to 5.00 pm, Monday to Friday (except public holidays).
Women’s Information Centre: 9:30 am to 4.30 pm, Monday to Friday (except public holidays).
Livechat Online Support Service: 9 am to 5 pm, Monday to Friday (except public holidays)
Email Support Service: emails will be answered within two working days.
Calls are free from landlines.
Calls from mobile phones may be charged at a higher rate.