Description

The Victoria State Emergency Service (VICSES) manages the emergency response to storms, floods, tsunamis and earthquakes in Victoria. The SES also helps with road rescues, search and rescue and with major bushfire events. You can also find information about how to prepare for natural hazards.

Information about current emergencies is available at all times on the VICSES website.

Services provided

  • Emergency response
  • Emergency management
  • Emergency advice
  • Community education

Eligibility

Anyone in Victoria.

How to access

Call 132 500 for flood, storm, tsunami or earthquake emergencies, 24 hours a day, 7 days a week from anywhere in Victoria.

The National Relay Service is available to help callers with a hearing or speech impairment. For:
  • TTY users: phone 106, then ask for 132 500
  • Speak and Listen users (speech-to-speech relay): phone 1300 555 727, then ask for 132 500
  • Internet relay users: connect to the National Relay Service, then ask for 132 500.
Call 1300 VICSES (1300 842 737) for current emergency information during large-scale emergencies.

The National Relay Service is available to help callers with a hearing or speech impairment. For:
  • TTY users, call 106, then ask for 1300 842 737
  • Speak and Listen users (speech-to-speech relay), call 1300 555 727, then ask for 1300 842 737
  • Internet relay users, connect to the National Relay Service, then ask for 1300 842 737.

Visit Victoria State Emergency Service for: 

The Translating and Interpreting Service (TIS) is available, 24 hours 7 days a week, to callers who speak other languages. Call 131 450.

Hours

24 hours a day, 7 days a week.

Costs

Cost of a local call from anywhere in Victoria.

Calls from mobile phones may be charged at a higher rate.