Description
The Victoria State Emergency (VICSES) manages the emergency response to storms, floods,tsunamis and earthquakes in Victoria. The SES also helps with road rescues, search and rescue andwith major bushfire events. You can also find information about how to prepare for natural .
Information about current emergencies is available at all times on the VICSES website.
Services provided
- Emergency response
- Emergency management
- Emergency advice
- Community education
Eligibility
Anyone in Victoria.
How to access
Call 132 500 for flood, storm, tsunami or earthquake emergencies, 24 hours a day, 7 days a week from anywhere in Victoria.The National Relay Service is available to help callers with a hearing or speech impairment. For:
- TTY users, call 133 677, then ask for 132 500
- Speak and Listen users, call 1300 555 727 then ask for 132 500
- Internet relay users, connect to the National Relay Service , then ask for 132 500.
The National Relay Service is available to help callers with a hearing or speech impairment. For:
- TTY users, call 133 677, then ask for 1800 226 226
- Speak and Listen users, call 1300 555 727 then ask for 1800 226 226
- Internet relay users, connect to the National Relay Service , then ask for 1800 226 226.
Visit Victoria State Emergency Service for:
The Translating and Interpreting Service (TIS is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
Costs
Cost of a local call from anywhere in Victoria.
Calls from mobile phones may be charged at a higher rate.
Website
Victoria State Emergency ServiceTip
The Victoria SES website has information to help you prepare for floods, storms, earthquakes and tsunamis.
Important
- For life-threatening emergencies, always call triple zero (000).
- The 1800 226 226 line for current emergency information is only available during large-scale emergencies.
- Victoria SES units provide road rescue in the outer suburbs of Melbourne and in Victorian regional areas.
- Victoria SES works with local governments to develop emergency management plans, education and training.
Complaints
Victorian
Phone: 1800 806 314 or (03) 9613 6222 or make a complaint