Better Health Channel
betterhealth.vic.gov.au
betterhealth.vic.gov.au

Description

The Victoria State Emergency Service (VICSES) manages the emergency response to storms, floods,tsunamis and earthquakes in Victoria. The SES also helps with road rescues, search and rescue andwith major bushfire events. You can also find information about how to prepare for natural hazards.

Information about current emergencies is available at all times on the VICSES website.

Services provided

  • Emergency response
  • Emergency management
  • Emergency advice
  • Community education

Eligibility

Anyone in Victoria.

How to access

Call 132 500 for flood, storm, tsunami or earthquake emergencies, 24 hours a day, 7 days a week from anywhere in Victoria.

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

Call 1800 226 226 for current emergency information during large-scale emergencies.

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

Visit Victoria State Emergency Service for: 

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

Costs

Cost of a local call from anywhere in Victoria.

Calls from mobile phones may be charged at a higher rate.

Tip

The Victoria SES website has information to help you prepare for floods, storms, earthquakes and tsunamis.

Important

  • For life-threatening emergencies, always call triple zero (000).
  • The 1800 226 226 line for current emergency information is only available during large-scale emergencies.
  • Victoria SES units provide road rescue in the outer suburbs of Melbourne and in Victorian regional areas.
  • Victoria SES works with local governments to develop emergency management plans, education and training.