Better Health Channel


The Suicide Call Back Service is a confidential 24-hour crisis support line available 24 hours a day, 7days a week. You can call the Suicide Call Back Service if you or someone you know is at risk ofsuicide, if you have been affected by suicide, or if you are supporting people who have been affectedby suicide. The Suicide Call Back Service gives you access to immediate telephone and onlinecounselling and up to six further telephone counselling sessions.

Services provided

  • Telephone helpline
  • Crisis support
  • Suicide prevention
  • Telephone counselling
  • Online counselling
  • Health services information
  • Health service referral


Anyone in Australia.

How to access

Call 1300 659 467.

Visit Suicide Call Back ServiceExternal Link

The National Relay Service (NRS)External Link is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.

The Translating and Interpreting Service (TIS National)External Link is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.


  • Cost of a local call from anywhere in Australia.
  • Calls from mobile phones may be charged at a higher rate.


You can ask for help and support if events or experiences in your life are making you feel distressed or overwhelmed. If your life is in immediate danger, call triple zero (000).


  • Call the Suicide Call Back Service if you are experiencing a personal crisis and finding it difficult to cope.
  • You can discuss any topic that is causing you distress and the qualified counsellors, psychologists and social workers will not criticise or judge you.
  • The trained counsellors can give you confidential counselling, support and information.
  • Call the Suicide Call Back Service if you are concerned about someone and think that their safety is at risk.
  • If you need ongoing support, the Suicide Call Back Service might be able to provide you with up to six telephone counselling sessions, especially if you live in a remote location.