Better Health Channel


The National Disability Insurance Scheme (NDIS) supports people aged under 65 years with a permanent and significant disability that affects their ability to take part in everyday activities.

When it is fully implemented (by 2019), the NDIS will work with people with a disability, and their families and carers, to identify what support they need to reach their goals in independence, health and wellbeing, involvement in the community, education and employment.

Services provided

  • Assessing how well the person’s current supports are working
  • Funding of reasonable and necessary supports such as:
    • therapies
    • equipment
    • home modifications
    • mobility equipment
    • taking part in community activities
    • assistance with employment
  • Support plan development
  • Referrals to existing community services


If eligibility requirementsExternal Link are met, the NDIS is available to any adult (under 65 years old) with a disability or any child with developmental delay.

How to access

To find out more about the National Disability Insurance Scheme

The National Relay Service (NRS)External Link is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.

The Translating and Interpreting Service (TIS National)External Link is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.


Calls to the 1800 number are free for Victorians.
Calls from mobile phones may be charged at a higher rate.




  • Access to the NDIS is not means tested and has no impact on income-based Centrelink support such as the Disability Support Pension and the Carer Allowance.
  • To be funded, your supports must:
    • be related to your disability
    • be likely to be effective and beneficial
    • not include everyday living costs that are not related to your disability support needs
    • take into account informal supports provided by families, carers, networks or the community
    • represent value for money.