Description
Counselling Online provides a live, one-to-one counselling service over the internet to anyone with an alcohol or drug concern. All communication with the Counselling Online drug and alcohol counsellors is free and confidential.
Services provided
- Online counselling
- Telephone counselling
- Assessment and referral
- Confidential support, advice and information
- Peer support forum
Eligibility
Available to anyone in Australia
How to access
Call 1800 888 236
The National Relay Service is available to help callers with a hearing or speech impairment. For:
- TTY users, call 1800 555 677, then ask for 1800 888 236
- Speak and Listen users, call 1800 555 727, then ask for 1800 888 236
- Internet relay users, connect to the National Relay Service then ask for 1800 888 236.
The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
Visit Counselling Online
Hours
24 hours a day, 7 days a week.
Costs
Counselling Online is a free service.
Calls are free from landlines.
Calls from mobile phones may be charged at a higher rate.