Better Health Channel


Grief AustraliaExternal Link provides statewide specialist bereavement services throughout Victoria for individuals and families who need help after the death of someone close to them.

The service provides a range of bereavement support programs for both children and adults, including face to face counselling and support groups. Telephone or online counselling (by appointment) is also available to clients in more remote areas.

Grief Australia also runs a Kids Grieve Too support group program designed for children aged from six to 14 years who have experienced the death of someone significant in their lives.

Services provided

  • Grief and bereavement counselling and support groups
  • Information about bereavement counselling and support services
  • Referral to bereavement counselling and support services
  • Bereavement support programs


Available to anyone in Victoria

How to access

Call (toll free) 1800 642 066

Visit Grief AustraliaExternal Link

The National Relay Service (NRS)External Link is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.

The Translating and Interpreting Service (TIS National)External Link is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.


  • Calls are free from landlines.
  • Calls from mobile phones may be charged at a higher rate.


When to ask for help

You don’t have to cope with your grief alone. If you are finding it difficult to manage on a day to day basis, see your doctor, a bereavement counsellor or health care professional.


In an emergency, call triple zero (000).

For crisis counselling, call: