The Adverse Medicine Events (AME) Line gives people a way to report and discuss unexpected and undesirable side effects (adverse experiences) with medicines. Call the AME Line if you think your medicine is causing a problem and you are worried about using it. The AME Line provides independent, accurate and evidence-based information.

Services provided

  • Lodging and discussing adverse side effects of medicine
  • Evidence-based information on medicines

Eligibility

Available to anyone in Australia

How to access

Call 1300 134 237

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

  • TTY users, call 133 677, then ask for 1300 134 237
  • Speak and Listen users, call 1300 555 727 then ask for 1300 134 237
  • Internet relay users, connect to the National Relay Service then ask for 1300 134 237. 

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

Hours

Monday to Friday, 9 am – 5 pm

Costs

The AME Line is a free service. 
Calls are charged at the cost of a local call. 
Calls from mobile phones may be charged at a higher rate.