Better Health Channel


Young Carers provides information, services, support, counselling and advice for children and young people (up to the age of 25) who help care for a family member with an illness, a disability, a mental health issue or an alcohol or other drug problem. Young Carers is part of Carers Australia.

Services provided

  • Telephone helpline
  • Services and support
  • Counselling
  • Online advice for:
    • Kids under 12
    • Teens (13–18 years)
    • Young adults (19–26 years)
    • Parents and professionals
  • Respite care (organising a break from caring)
  • Referrals


Australian residents, aged up to 25 years, who help care for someone

How to access

Call 1800 242 636


The National Relay Service is available to help callers with a hearing or speech impairment. For:

  • TTY users: phone 13 36 77, then ask for 1800 242 636
  • Speak and listen users (speech-to-speech relay): phone 13 36 77, then ask for 1800 242 636
  • Internet relay users: connect to the National Relay Service, then ask for 1800 242 636.

The Translating and Interpreting Service (TIS) is available, 24 hours 7 days a week, for callers who speak other languages. Call 131 450.


Young Carers is a free service.

Calls are free from landlines.

Calls from mobile phones may be charged at a higher rate.



  • As a young carer it is important that you also take care of yourself. Talk to someone about how you’re feeling – family or friends, or a carers’ association. A carer’s association can connect you with other young carers, social activities and support groups.
  • The Carer Advisory Service provides information and advice to carers about carer supports and services in a range of languages, including: Arabic, Chinese, Croatian, Dinka, Greek, Hindi, Khmer, Vietnamese, Spanish and Tagalog.