Better Health Channel


Foundation House (also known as the Victorian Foundation for Survivors of Torture) provides services to people of refugee backgrounds who have experienced torture or trauma in their country of origin, or while fleeing that country.

Services provided

  • Individual and family counselling
  • Family support
  • Specialist mental health services
  • Information
  • Advocacy
  • Referrals
  • Group programs
  • Complementary therapies
  • Ucan2 – social inclusion, education and training and mental health services program for recently arrived people of a refugee background aged 16–25


You need a referral to be accepted as a client at Foundation House.

Anyone can refer someone to Foundation House – for example, humanitarian settlement service workers, doctors, schools or the client themselves.

Referral forms can also be found.

Not everyone who is referred to Foundation House will be eligible to be a client.

To be eligible to be a client of Foundation House, a person must:

  • have a refugee or refugee-like background; and
  • have a history of torture or other traumatic events prior to arrival in Australia, or be an immediate family member of such a person; and
  • be experiencing psychological or psychosocial difficulties believed to be associated with their experience of torture and traumatic events; and
  • consent to receive Foundation House’s services; and
  • not pose an unacceptable risk to the safety of staff or other clients of Foundation House.

For more information visit Foundation house.

How to access

Call (03) 9388 0022



Foundation House services are free.


  • It does not matter whether you have recently arrived in Australia, or have been here for years - you can still be referred to Foundation House.


  • Foundation House is independent and has no religious or political affiliations.