Better Health Channel


The Australian Centre for Grief and Bereavement (ACGB) provides statewide specialist bereavement services throughout Victoria for individuals and families who need help after the death of someone close to them.

The service provides a range of bereavement support programs for both children and adults, including face to face counselling and support groups. Telephone or online counselling (by appointment) is also available to clients in more remote areas.

ACGB also runs a Kids Grieve Too support group program designed for children aged from six to 14 years who have experienced the death of someone significant in their lives. 

Services provided

  • Grief and bereavement counselling and support groups
  • Information about bereavement counselling and support services
  • Referral to bereavement counselling and support services
  • Bereavement support programs


Available to anyone in Victoria

How to access

Call (toll free) 1800 642 066


The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.


Calls are free from landlines.

Calls from mobile phones may be charged at a higher rate.


When to ask for help

You don’t have to cope with your grief alone. If you are finding it difficult to manage on a day to day basis, see your doctor, a bereavement counsellor or health care professional.


In an emergency, call triple zero (000).

For crisis counselling, call: