‘Intake and assessment’ is the name of the process used to work out the best treatment path for people with alcohol or drug problems in Victoria. This service, which is available right across Victoria, screens and assesses clients and, if necessary, refers them to the most suitable treatment provider to meet their needs, taking into account their preferences.
Contacting your local intake and assessment service
In Victoria, adult non-residential alcohol and drug treatment services are provided within 16 ‘catchments’ areas across the state. There are seven catchments in rural and regional and nine catchments in metropolitan Melbourne (see the table below). Catchments are based on local government areas.
You can access an intake and catchment team via a referral from your local doctor or DirectLine (Victoria’s 24-hour alcohol and drug information telephone helpline), or you can contact them directly. Intake, screening and assessment can happen face to face, over the telephone, via the internet or by ‘outreach’ – when the service comes to you.
The role of intake and assessment
Intake and assessment conducts a detailed assessment of your treatment needs and then develops an initial treatment plan. This treatment plan goes with you when you receive treatment, if you agree for your information to be shared. This means you will not have to keeping re-telling your story.
If your treatment needs are minimal, intake and assessment might give you support to manage your treatment yourself (‘self-managed options’). Sometimes treatment needs are more complex and might be linked to other health conditions such as mental illness. The intake and assessment team will identify those issues and develop a treatment plan accordingly.
Depending on what kind of treatment you need, one or more of the following services might be recommended for you:
- counselling
- non-residential withdrawal
- residential withdrawal
- therapeutic day rehabilitation
- residential rehabilitation
- care and recovery coordination
- pharmacotherapy
- youth-specific alcohol and drug services
- Aboriginal alcohol and drug services.
To make sure you get the support you need, the intake and assessment service will make a referral to treatment services for you. If the treatment service refers you to another service, they will tell the intake and assessment service so they can update your treatment plan. This makes sure that a record of your whole treatment journey is documented so you do not ‘get lost in the system’.
Intake and assessment service providers
Following is a list of intake and assessment providers and their contact details.
|
Cat
chment
|
Local government area
|
Contact
|
Consortium
|
|
Bayside
|
City of Port Phillip
City of Glen Eira
City of Bayside
City of Stonnington
City of Kingston
|
1800 229 263
9690 9778
|
Bayside Integrated Services
|
|
South East Melbourne
|
City of Greater Dandenong
City of Casey
Cardinia Shire
|
1800 142 536
|
South Eastern Consortium of Alcohol and Drug Agencies (SECADA)
|
|
Frankston-Mornington Peninsula
|
City of Frankston
Mornington Peninsula Shire
|
1300 665 781
|
Frankston and Mornington Drug and Alcohol Services (FaMDAS)
|
|
Inner East
|
City of Boroondara
City of Manningham
City of Whitehorse
City of Monash
|
1800 778 278
|
Eastern Consortium of
Alcohol and Drug Services
(ECADS)
|
|
Eastern Melbourne
|
Shire of Yarra Ranges
City of Knox
City of Maroondah
|
1300 007 873
|
EACH SURE Consortium
|
|
Inner North,
North Melbourne,
North West Melbourne,
South West Melbourne
|
City of Moreland
City of Moonee Valley
City of Melbourne
City of Yarra
City of Whittlesea
City of Darebin
City of Banyule
Shire of Nillumbik
Shire of Melton
City of Brimbank
City of Hume
City of Maribyrnong
City of Hobsons Bay
City of Wyndham
|
1800 700 514
|
UnitingCare ReGen & Odyssey House Victoria:
North and West Metro Alcohol and Other Drug Service
|
|
Gippsland,
Hume,
Goulburn Valley,
Grampians,
Loddon-Mallee,
Great South Coast
|
Shire of Bass Coast
Shire of South Gippsland
Shire of Baw Baw
Shire of Wellington
City of LaTrobe
Shire of East Gippsland
Rural City of Wodonga
Rural City of Wangaratta
Rural City of Benalla
Shire of Indigo
Shire of Towong
Shire of Mansfield
Shire of Alpine
Shire of Moira
City of Greater Shepparton
Shire of Strathbogie
Shire of Mitchell
Shire of Murrindindi
City of Ballarat
Shire of Moorabool
Shire of Golden Plains
Shire of Pyrenees
Rural City of Ararat
Shire of North Grampians
Rural City of Horsham
Shire of West Wimmera
Shire of Hindmarsh
Shire of Yarriambiack
Shire of Hepburn
Rural City of Mildura
Rural City of Swan Hill
Shire of Buloke
Shire of Gannawarra
Shire of Loddon
Shire of Campaspe
Greater City of Bendigo
Shire of Central Goldfields
Shire of Mount Alexander
Shire of Macedon Ranges
Shire of Glenelg
Shire of Southern Grampians
Shire of Moyne
City of Warrnambool
Shire of Corangamite
|
1300 022 760
1300 022 760
|
Australian Community Support Organisation (ACSO)
Australian Community Support Organisation (ACSO)
|
|
Barwon
|
City of Greater Geelong
Shire of Colac-Otway
Shire of Surf Coast
Borough of Queenscliff
|
Colac area:
1300 094 187
1300 763 254
|
Barwon AOD Consortium
|
Where to get help
- Your doctor
- Your intake and assessment service
- DirectLine, call 1800 888 236
Content Partner
This page has been produced in consultation with and approved by:
Better Health Channel - (need new cp)
Last updated:
September 2015
Content on this website is provided for information purposes only. Information about a therapy, service, product or treatment does not in any way endorse or support such therapy, service, product or treatment and is not intended to replace advice from your doctor or other registered health professional. The information and materials contained on this website are not intended to constitute a comprehensive guide concerning all aspects of the therapy, product or treatment described on the website. All users are urged to always seek advice from a registered health care professional for diagnosis and answers to their medical questions and to ascertain whether the particular therapy, service, product or treatment described on the website is suitable in their circumstances. The State of Victoria and the Department of Health & Human Services shall not bear any liability for reliance by any user on the materials contained on this website.