The St Kilda Crisis Contact Centre offers support, information and referrals to people who are in difficult situations. You can call the telephone helpline if you need help with housing, dealing with family violence or dealing with difficulties such as mental health, alcohol or drug issues.

Services provided

  • Telephone helpline
  • Crisis support
  • Domestic violence support
  • Help for young people
  • Referrals
  • Accommodation referral


Anyone in Victoria.

How to access

Call 1800 627 727 or (03) 9536 7777 (Crisis Contact Centre).

Call 1800 825 955 (Homelessness Support).


Crisis Support Services: 9.00 am to 11.00 pm, 7 days a week.

Homelessness Support Line: 24 hours a day, 7 days a week.


Calls to the 1800 numbers are free from landlines.

Calls from mobile phones may be charged at a higher rate.