The Adverse Medicine Events (AME) Line gives people a way to report and discuss unexpected and undesirable side effects (adverse experiences) with medicines. Call the AME Line if you think your medicine is causing a problem and you are worried about using it. The AME Line provides independent, accurate and evidence-based information.
Services provided
- Lodging and discussing adverse side effects of medicine
- Evidence-based information on medicines
Eligibility
Available to anyone in Australia
How to access
Call 1300 134 237
The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:
- TTY users, call 133 677, then ask for 1300 134 237
- Speak and Listen users, call 1300 555 727 then ask for 1300 134 237
- Internet relay users, connect to the National Relay Service then ask for 1300 134 237.
The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
Hours
Monday to Friday, 9 am – 5 pm
Costs
The AME Line is a free service.
Calls are charged at the cost of a local call.
Calls from mobile phones may be charged at a higher rate.