Description
The Assistance with Care and Housing for the Aged (ACHA) program coordinates different types of community care services to help older people who are in insecure housing or who are homeless. The programs it coordinates are usually provided by organisations such as housing authorities, charity organisations or church groups.
Services provided
- Help to find and move into new accommodation
- Assistance with filling out housing application forms
- Advice on financial and legal matters
Eligibility
Available to older people on low incomes who are in rental or insecure accommodation or who are already homeless
How to access
- Call 1800 200 422
- Visit the Assistance with Care and Housing for the Aged service
The National Relay Service is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.
The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
Costs
ACHA is paid for by the Commonwealth Government, and most of the service providers do not charge fees. Even if providers do charge, you will not be denied a service that you need if you cannot pay for it.
Tip
- Write down a list of questions to ask before you call the ACHA program.
- If you know of an older person who is in insecure accommodation or who is homeless, you can request help on their behalf from the ACHA program.