What's an emergency?

In a medical emergency, calling for an ambulance could mean the difference between life and death. However, people sometimes hesitate to call because they are not sure if the situation qualifies as an emergency.  If in doubt, always call triple zero (000). The people who take your call are trained to help you and will direct you to the appropriate resources.

An immediate life-threatening emergency needing an ambulance may include:

  • chest pain or chest tightness
  • sudden numbness or paralysis of the face, arm or leg
  • large burns
  • serious accidents or trauma
  • severe bleeding
  • difficulty breathing
  • extreme pain
  • unconsciousness

In a non-emergency who should you contact?

There are a number of options available. Click the icons below to find out more information about each service.

Talking to a pharmacist is free and some pharmacies stay open after business hours. Use our search service to find a pharmacy near you.

Supercare Pharmacies have recently been introduced and are open 24 hours a day, 7 days a week, and offer a nursing service from 6pm to 10pm.

Find out more about the location and services of Supercare Pharmacies.

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