Showing 1-275 of 275 results

  1. The 'new norm' - Sharon and Phillip's story

    21 Sep 2017

    Sharon talks about caring for Phillip from accident to recovering at home...

  2. Who to call in a crisis

    20 Sep 2017

    Immediate telephone assistance is available for all kinds of emergencies...

  3. Personal and relationship services

    20 Sep 2017

    There are personal and relationship services available to you that offer counselling and relationship advice...

  4. Talking to health professionals about mental health issues

    20 Sep 2017 Talking to health professionals about mental health issues

    Talking with a doctor or healthcare professional about your mental health issues will help you to feel comfortable and get the most appropriate treatment for your needs...

  5. Talking with your doctor about sensitive issues

    20 Sep 2017

    Building a strong, trusting relationship with your doctor can make it easier to talk with them about sensitive issues...

  6. Dietitians

    17 Sep 2017

    Dietitians offer advice on food choices to help people improve their health and general wellbeing...

  7. Victorian Supercare Pharmacies

    Supercare Pharmacies will be open 24 hours a day, seven days a week to provide after hours service...

  8. Overdose - what to do in an emergency

    08 Sep 2017

    If you are worried about your alcohol or drug use or, call DirectLine on 1800 888 236 for counselling, information and referral, or speak with your local doctor...

  9. After-hours healthcare options

    07 Sep 2017

    For unexpected after-hours medical issues, there are telephone helplines, pharmacies, after-hours medical clinics or doctors who can visit you at home...

  10. Mental Health First Aid (MHFA) course

    05 Sep 2017

    Learn about the early warning signs of mental illness, how to communicate well, and where to find professional mental health services in your local community...

  11. Managing long-term illness and chronic conditions

    24 Aug 2017

    Chronic condition management includes positive lifestyle factors like a healthy diet, regular exercise, good sleep and social support...

  12. Preparing for a health or medical appointment

    24 Aug 2017

    Get the most out of your consultation by preparing for your health or medical appointment...

  13. Types of doctors and health professionals

    22 Aug 2017

    Doctors and other health professionals all have a different role to play in your healthcare...

  14. Unpaid and professional carers

    21 Aug 2017

    The term ‘carer’ can refer to paid and unpaid, professional and ‘lay’ carers...

  15. Palliative care for culturally and linguistically diverse communities

    17 Aug 2017

    There are culturally sensitive palliative care services that will help you and your family...

  16. Complaints about health services

    16 Aug 2017

    The Health Complaints Commissioner can accept complaints about anyone who claims to provide a health service...

  17. Eating and drinking in hospital

    11 Aug 2017

    Eating well and drinking plenty of water while staying in hospital is important to your health and recovery...

  18. Health assessments in hospital

    11 Aug 2017

    Regular assessments are performed by hospital staff during your hospital stay. Assessments help to find the cause of your illness and check your ability to do day-to-day tasks...

  19. Medication in hospital

    11 Aug 2017

    Medications play an important role in your recovery...

  20. Going to the toilet in hospital

    11 Aug 2017

    It is important to talk with your healthcare professionals about any continence issues that you may experience when you are in hospital, so staff can investigate and help to solve the problem...

  21. Medical power of attorney

    10 Aug 2017

    You can appoint someone to be your medical power of attorney, also known as ‘enduring power of attorney (medical treatment)’, to make medical decisions on your behalf when, in certain circumstances...

  22. Disaster relief for national and state emergencies

    10 Aug 2017

    An emergency can strike at any time and without warning. Emergencies include natural disasters (such as floods, bushfires or heatwaves), communicable diseases (such as pandemic influenza) or a...

  23. Who's who in the emergency department

    10 Aug 2017

    The emergency department is staffed by highly trained clinicians, including nurses, doctors and other healthcare professionals...

  24. End of life and palliative care for older Victorians

    09 Aug 2017

    If you are living with a life-limiting illness, end of life and palliative care services can be provided to you at home...

  25. Palliative care services for Aboriginal and Torres Strait Islander people

    09 Aug 2017

    There are culturally sensitive palliative care services that will help you and your family...

  26. Metropolitan and regional trauma services

    08 Aug 2017

    Metropolitan and trauma services provide world class emergency care services to people of all ages...

  27. Coordinating hospital appointments

    08 Aug 2017

    Coordinating your hospital appointments well will ensure the process of diagnosing, treating and recovering from or living with medical issues runs as smoothly as possible...

  28. Returning to work after major trauma

    07 Aug 2017

    Getting back to work can be good for your health and wellbeing so start planning a return to work with your employer and WorkSafe Victoria...

  29. Physical disabilities

    26 Jul 2017

    Common physical disabilities and the issues relating to having a disability – find information on diagnosis, treatment and disability services...

  30. Carer services - home help and support

    19 Jul 2017

    As circumstances change it is important to continually assess what services and home assistance will be most helpful...

  31. Talking to health professionals about drugs, alcohol or addiction

    18 Jul 2017

    Talking with your doctor or healthcare professional is an important step in getting care for issues of drug or alcohol addiction or dependence...

  32. School support for children with special needs

    12 Jul 2017

    Supporting students with a disability to make the transition to primary and then secondary school can require careful planning...

  33. Children and health services

    12 Jul 2017

    There is a range of subsidised and free health services, including services for mental health and dental health, available for children in Victoria...

  34. Rehabilitation after major trauma

    10 Jul 2017

    Rehabilitation services provide treatment to improve mobility, increase strength, pain management and mental health difficulties...

  35. Colin's story about his son John

    04 Jul 2017

    Five years ago, Colin's son, John (not his real name), suffered a brain injury in a high-speed motor vehicle crash. Colin shares his experience and tips to help other trauma patients and their...

  36. Angela's story - a nurse's major trauma experience

    04 Jul 2017

    Angela, a nurse, was nursed by her colleagues in the hopsital she work at. ' I have never cried so much in my life.'...

  37. TAC compensation after a transport accident

    04 Jul 2017

    Financial compensation after a transport accident is available from the TAC for qualifying Victorians...

  38. Veterans - compensation after major trauma

    03 Jul 2017

    Support for veterans who have experienced a major trauma is available from the Department of Veterans Affairs...

  39. Major trauma discharge from hospital

    03 Jul 2017

    Discharge from hospital after a major trauma event can be confusing, find out more...

  40. From incident to recovery - major trauma services

    03 Jul 2017 From incident to recovery - major trauma services

    Explore interactive maps, hear from the experts and read about Phillip's personal journey...

  41. Hospital discharge information for family and carers

    03 Jul 2017

    Family, friends and carers can provide both practical and emotional support to a person who has experienced a major trauma and is about to leave hospital...

  42. Steven shares his major trauma story

    30 Jun 2017

    Steven talks about his major trauma incident...

  43. Financial support after a workplace trauma

    30 Jun 2017

    Workers compensation insurance covers medical expenses of workers injured at work...

  44. Returning to tertiary study after traumatic injury

    29 Jun 2017

    If you have experienced major trauma and previously studied at a tertiary institution, contact student services for support to return...

  45. Major trauma in Victoria

    29 Jun 2017

    The Victorian State Trauma System provides urgent and coordinated care to people experiencing a major trauma event...

  46. Seeing an allied health professional

    29 Jun 2017

    Allied health professionals are university-trained health practitioners who work as part of your healthcare team...

  47. Convalescence

    29 Jun 2017

    During convalescence, it may be beneficial to set goals for each day which will aid in your recovery...

  48. Alcohol and drugs - dependence and addiction

    29 Jun 2017

    Asking for help when you first suspect you have an alcohol or drug problem is important. If you think you have an addiction, speak to your local doctor or phone DirectLine...

  49. Helping a child with a disability with everyday activities

    29 Jun 2017

    If you have a child with a disability you can help improve their communication and movement by encouraging them to take part in daily activities...

  50. Counselling, online and phone support for mental illness

    29 Jun 2017

    There are many free mental health hotlines and mental health online support services available across Victoria which provide crisis support, information, resources, counselling and therapy to people...

  51. National Disability Insurance Scheme (NDIS)

    28 Jun 2017

    The National Disability Insurance Scheme (NDIS) will transform the way in which people with disability access the support they need to achieve their goals and participate fully in community life...

  52. Transition care after hospital

    27 Jun 2017

    The Transition Care Program provides care through tailored support packages, while the Home and Community Care (HACC) Program provides a range of basic maintenance and support services...

  53. Falls – services for older people

    27 Jun 2017

    Falls are a major cause of injury for older people. There are many services available to help prevent or recover from a fall...

  54. Aids and equipment at home

    26 Jun 2017

    Disability aids and equipment such as wheelchairs, walking frames and braces can help people with disabilities and the elderly gain more independence...

  55. Working with your healthcare team

    26 Jun 2017 Working with your healthcare team

    If you see a number of healthcare professionals, it is important to tell them about any other healthcare services you are using...

  56. Chief Psychiatrist talks about major trauma

    26 Jun 2017

    The Chief Psychiatrist provides clinical leadership and promotes improvement in the quality and safety of mental health services...

  57. Who's who in your healthcare team

    22 Jun 2017

    Your healthcare team may include a doctor, dentist, pharmacist, medical specialists, allied health professionals and complementary medicine practitioners...

  58. Surgery - recovery and rehabilitation

    22 Jun 2017

    Major surgery can require some time to recover from. After your discharge from hospital, you may need intensive physical rehabilitation, or to simply take it easy for a few days. Make sure you get the...

  59. Hospital costs and payments

    22 Jun 2017

    Treatment as a public patient in Victorian public hospitals is free to all Australian citizens and most permanent residents of Australia...

  60. Communication in hospital

    22 Jun 2017

    There is a range of support to help you communicate with your doctor and hospital to get the services you need, from interpreters to special food and emotional support...

  61. Carer rights and recognition

    22 Jun 2017

    Respect, consideration, recognition and support are some of the principles that guide how government departments, local councils and government-funded services work with carers and people who are...

  62. Overseas visitors and healthcare

    22 Jun 2017

    Depending on your situation and country of origin, you may be required to pay the full cost for medical treatment provided to you by a public hospital, and you may need to have health insurance for...

  63. Veterans, war and mental health services

    22 Jun 2017

    The Australian Government scheme ‘At Ease’ offers support, counselling and other resources to help war veterans and Australian Defence Force personnel living with depression, anxiety and other kinds...

  64. Travel assistance for people with a disability

    22 Jun 2017

    If you or someone you care for has a disability and needs help to get around, there are support services available...

  65. Informed consent for medical treatment

    22 Jun 2017

    Informed consent means having enough information about a medical procedure to decide whether to have it done...

  66. Healthcare and support at home

    22 Jun 2017

    Home care services are available for people recovering from illness or surgery, frail older people, the elderly and people with disabilities...

  67. Informed consent for carers

    22 Jun 2017

    Informed consent means that a person understands their condition and any proposed medical treatment and carers can help with the decision-making process...

  68. Mental health services and programs explained

    22 Jun 2017

    If you think that you or someone you know has a mental health issue, there are a number of ways that you can seek advice, information and referral for general and mental health issues in Victoria...

  69. Complaints about family, child and relationship services

    22 Jun 2017

    Find advice for the circumstances under which you can complain, tips for making the complaint and to whom you can address your complaint...

  70. Making a complaint on behalf of a patient as a carer

    22 Jun 2017

    Carers have the right to make a complaint on behalf of a person in their care to a healthcare professional, service or regulatory body...

  71. Disability and aged care

    22 Jun 2017

    For older people living with a disability, it can be hard to manage household chores and day-to-day tasks without support. Here are some support services that can help...

  72. People with a disability who experience violence, abuse or neglect

    22 Jun 2017

    People with a disability who experience violence, abuse or neglect can seek help from a range of services specifically designed to help them...

  73. Autism spectrum disorder (support services)

    22 Jun 2017

    There is a range of services available for children and adults who have autism. These include the provision of information, assessment, early intervention therapies, help at school, behaviour support...

  74. Patient-centred care explained

    22 Jun 2017

    Patient-centred care, also known as ‘person-centred care’, is about treating the person receiving the care in the way they want to be treated...

  75. Making healthcare decisions for someone else

    22 Jun 2017

    Family members may be involved in making healthcare decisions for you if you are unable to make decisions and it is not a medical emergency...

  76. Young carers

    22 Jun 2017

    Even though you are caring for someone else, it is important that you remember to take care of yourself...

  77. Safe medication use

    22 Jun 2017 Safe medication use

    Find out how to use medication properly, so you can avoid problems such as unwanted effects and other adverse reactions...

  78. Getting help for a mental illness

    22 Jun 2017

    If you are feeling unwell, overwhelmed, depressed, anxious or suicidal, it is important to know that there is help out there. Mental health support services are available throughout Victoria, 24 hours...

  79. Paying for healthcare

    22 Jun 2017 Paying for healthcare

    Ask your doctor and healthcare providers what you will be charged for each new service, what is covered by Medicare and what is included in your healthcare plan...

  80. Mental health treatment planning

    22 Jun 2017 Mental health treatment planning

    Thinking about and documenting how you would like your treatment and recovery from mental illness to work can help you become more involved in your healthcare...

  81. Making a complaint about a mental health service

    22 Jun 2017

    If you are dissatisfied with a mental health treatment or service, you have the right to make a complaint and have your concerns addressed...

  82. Hospitals feedback and complaints

    22 Jun 2017

    You have rights when seeking medical care, including a right to comment on your care, and to have your concerns addressed...

  83. Primary healthcare explained

    22 Jun 2017

    Primary healthcare is the first contact a person has with the health care system when they have a health problem. This is usually your general practitioner (GP) or pharmacist...

  84. Reducing harm from alcohol and other drug use

    22 Jun 2017

    Harm reduction is about reducing the negative impact ongoing drug use can have...

  85. Pregnancy - antenatal checks of your baby

    22 Jun 2017

    A midwife or doctor will use abdominal palpation during an antenatal visit to examine a baby's position and development...

  86. Rural issues - losing the farm

    22 Jun 2017

    Losing the farm can be like losing a loved one for a farming family...

  87. Emotional support services for carers

    22 Jun 2017

    Look after your emotional needs so you can continue your care role, be healthy and well and enjoy life as much as possible...

  88. Calling triple zero (000)

    22 Jun 2017

    Call triple zero (000) in an emergency for ambulance, fire or police services...

  89. Preventing falls in hospital

    22 Jun 2017

    All patients are vulnerable to falls regardless of age, although as you get older, there is a higher risk of falling...

  90. Understanding Medicare

    22 Jun 2017

    Medicare is Australia’s national public health insurance, providing free or subsidised healthcare to all Australians and most permanent residents...

  91. Disability rights, discrimination and the law

    22 Jun 2017

    If you feel that your human rights have been violated or that you have been discriminated against, you have the right to make a complaint...

  92. Rural and regional mental health services

    22 Jun 2017

    Public mental health services in rural and regional Victoria are often some distance away or more costly than they are in the city...

  93. Patient and carer rights in hospital

    22 Jun 2017 Patient and carer rights in hospital

    You and your carers should expect clear communication about medical issues and treatment options and costs in hospital in a way that you can understand...

  94. Regular health checks

    22 Jun 2017

    Regular health checks can help you identify any early signs of health issues...

  95. Changing needs and aged care

    22 Jun 2017

    There is a wide range of aged care services available to help meet the health and care needs of older people, including home support services, residential care and services for people leaving hospital...

  96. Ottawa Charter for Health Promotion

    22 Jun 2017

    The first International Conference on Health Promotion was a response to growing expectations for a new public health movement...

  97. Managing appointments, treatments and medications as a carer

    22 Jun 2017 Managing appointments, treatments and medications as a carer

    Carers often organise appointments and treatments for the person they are caring for and help with medicines...

  98. Calling an ambulance

    22 Jun 2017

    In a medical emergency, call triple zero (000) for assistance...

  99. Homebirth

    22 Jun 2017

    Having a baby at home can be an option for pregnant women who are healthy, have a low-risk pregnancy and live close to a hospital in case the birth does not go to plan...

  100. Emergencies - coping without gas or electricity

    22 Jun 2017

    In a gas or electricity blackout you may have to think laterally to come up with ways to continue bathing, eating and keeping warm...

  101. Mental health laws and your rights

    22 Jun 2017 Mental health laws and your rights

    The Mental Health Act 2014 is the law governing compulsory mental health treatment in Victoria...

  102. Assessments and evaluations for mental illness treatment

    22 Jun 2017

    Your local doctor can conduct an initial mental health assessment and may refer you to a counsellor, psychologist or psychiatrist depending on your needs...

  103. Healthy eating during pregnancy - tucker talk tips

    22 Jun 2017

    Some foods should be avoided during pregnancy as they carry bacteria that could harm your unborn baby...

  104. Managing mental health medications

    22 Jun 2017

    Medications can be important in the management of mental health issues, whether for a short time or for ongoing stabilization of symptoms...

  105. Swallowing problems in hospital

    22 Jun 2017

    If you cough or choke when you are eating, or find that food or medication ‘sticks’ in your mouth or throat, you may have a swallowing problem...

  106. Planning for future aged care needs

    22 Jun 2017

    If you are getting older or looking after someone who is elderly, you may be thinking about getting home help, getting your legal and financial affairs in order or applying for aged care homes (also...

  107. Speech pathologists

    22 Jun 2017

    Speech pathologists help people who have problems with communication and swallowing...

  108. Alcohol and drug treatments and programs

    22 Jun 2017

    Counsellors, doctors and other healthcare professionals can help if you have a problem with alcohol or drugs...

  109. Seeing a dentist or dental health practitioner

    22 Jun 2017

    There are a range of dental services available to assist you with any dental health problems you or your family may have...

  110. Children and families at risk due to living circumstances

    22 Jun 2017

    Certain children are at a higher risk of physical or emotional harm than others due to their living circumstances or home environment...

  111. Midwives

    22 Jun 2017

    Midwives are specially trained to care for women during pregnancy, labour and just after birth...

  112. Childcare options and support

    22 Jun 2017

    Early childhood education and childcare options to choose from include preschool, education and care at a centre, family day care, occasional care, after-school care and private nannies...

  113. Confidentiality and privacy in healthcare

    14 Jun 2017

    There are laws that set out how healthcare professionals can collect and store your health information and when they are allowed to share it...

  114. Seeing a specialist

    13 Jun 2017

    Medical specialists are doctors who have completed advanced education and training in a specific area of medicine...

  115. Advance care plans

    Advance care planning can help the people close to you and those caring for you to know what is important to you about the level of healthcare and quality of life you would want...

  116. Making a complaint about disability services

    09 Jun 2017

    If you are unhappy with the way a disability service has treated you, you have the right to complain and to have your concerns addressed...

  117. Foster, permanent care, adoptive parent support services, fostercare

    07 Jun 2017

    Provides an overview of the financial and family support services available to foster carers, families providing permanent care and adoptive parents...

  118. Death in hospital

    24 May 2017

    Organising a funeral is an important part of grieving, so it is worth spending time to plan the funeral that you and the deceased person would want...

  119. Palliative care – looking after yourself

    18 May 2017

    When caring for a loved one with a terminal illness, it is important to look after your own mental health and wellbeing so that you will have the energy and strength required for your role as carer...

  120. Healthy and active ageing

    12 May 2017

    Being physically active, eating well, socialising and improving your health can help you live a healthy, happy and active life as you get older...

  121. Autopsy

    12 May 2017

    Immediate family have the right to refuse a hospital post mortem of the deceased and can object to a coronial post mortem...

  122. Financial considerations for end of life

    12 May 2017

    If you are terminally ill, there is financial support available for your care, health expenses and other everyday expenses...

  123. Managing your pain and other symptoms during a life-limiting illness

    12 May 2017

    The healthcare professionals in your palliative care team will work together to manage your pain so that you can focus on the things you enjoy...

  124. Palliative care – dealing with common symptoms

    12 May 2017

    Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community...

  125. Pregnancy - unplanned

    19 Apr 2017

    When a woman does not want to become a parent, her pregnancy options may include abortion or adoption...

  126. Hospital stay – financial support and family accommodation

    18 Apr 2017

    All Victorian hospitals have a patient services staff and social workers on staff. They can help you and your family with hospital accommodation and hospital support services...

  127. Rural and regional healthcare

    06 Apr 2017

    Some rural patients have to travel to regional centres or metropolitan areas for the healthcare they need. The Victorian Patient Transport Assistance Scheme can subsidise travel and accommodation...

  128. Healthcare and support in the community

    04 Apr 2017

    There is a range of community health services and supports available for people with disabilities and the elderly still living independently at home...

  129. Stigma, discrimination and mental illness

    04 Apr 2017

    Stigma is when someone sees you in a negative way because of a particular characteristic or attribute, such as mental illness. When someone treats you in a negative way because of your mental illness...

  130. Making plans and decisions for the end of your life

    Planning and making decisions about the end of your life can be a positive experience. It is a good opportunity to reflect on the things that are important to you, and to make arrangements that suit...

  131. Acquired brain injuries and spinal cord injuries

    15 Mar 2017

    Acquired brain injuries and spinal cord injuries may have a significant effect on your intimate relationships, friendships, social networks, recreation and work activities...

  132. Transport to, from and between hospitals

    14 Mar 2017

    Before you go into hospital, plan your journey to make sure you get there on time. You might use non-emergency patient transport if it is clinically necessary...

  133. End of life and palliative care explained

    08 Mar 2017

    Palliative care helps improve the quality of life for a person with a life-limiting illness, as well as the lives of their family, friends and carers, through advice, information, referral and support...

  134. Preparing to leave hospital

    03 Mar 2017

    Start your hospital discharge planning before you leave hospital. Speak with your healthcare team to understand the hospital’s discharge process to get the support you need in place...

  135. What to do after someone dies

    02 Mar 2017

    When someone dies, it will help you to have a written plan of what you need to do including who you need to contact...

  136. Palliative care for the LGBTI community

    01 Mar 2017

    There are end of life and palliative care services that provide safe, inclusive care for people who identify as LGBTI...

  137. End of life and palliative care for children, teenagers and young adults

    01 Mar 2017

    There are age sensitive palliative care services that will help you and your family...

  138. Palliative care in a hospital or community residential home

    01 Mar 2017

    You can have inpatient palliative care in a hospital or a specialist inpatient palliative care unit...

  139. Your rights at the end of life

    01 Mar 2017

    It is important for the family members of someone who is facing the end of their life to respect their wishes and follow through with the requests of their loved one as much as is practical and...

  140. End of life and palliative care for children, teenagers and young adults

    28 Feb 2017

    Palliative care for children provides physical, emotional, social and spiritual support to newborns, infants, children and young people with a life-limiting condition and their families...

  141. Second opinions

    28 Feb 2017

    You have the right to ask a doctor for a second opinion if you are unsure about your doctor's suggested medical treatment or a diagnosis...

  142. Planning where you want to die

    28 Feb 2017

    If you have preferences about how and where you want to die, it is important that you tell your carers, family, friends and healthcare professionals...

  143. Grief

    28 Feb 2017

    Grief is a process, not an event – most people will continue to grieve in subtle ways for the rest of their lives...

  144. Grief - how to support the bereaved

    28 Feb 2017

    If you're unsure of how to support someone who is grieving, ask them...

  145. Who's who in a palliative care team

    28 Feb 2017

    The members of your palliative care team may include doctors, nurses, allied health professionals, volunteers and carers...

  146. Managing work and employment with a life-limiting condition

    28 Feb 2017

    For some people with a life-limiting illness, work can play a positive role in providing a continued sense of identity, independence and ongoing financial security for their family...

  147. Palliative care – complaints about legal, financial and funeral services

    28 Feb 2017

    It is okay to speak up and make a complaint if you think something is wrong with the service being provided...

  148. Palliative care – emotional, spiritual and cultural care

    28 Feb 2017

    Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community...

  149. End of life and palliative care volunteers

    28 Feb 2017

    Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community...

  150. Looking after yourself as a carer

    28 Feb 2017 Looking after yourself as a carer

    If you are a carer, for example of a person with a disability or mental illness, or recovering from an accident or illness or an older person with care needs, you need to look after yourself or the...

  151. End of life and palliative care at home

    28 Feb 2017

    Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community...

  152. Accessing a palliative care service

    28 Feb 2017

    Find out how you can access palliative care for medical treatment, emotional support and practical help to maintain your quality of life for as long as your condition allows...

  153. Funerals

    23 Feb 2017

    It is the funeral directors job to help with many of the legal responsibilities, including the death certificate...

  154. Maintaining your quality of life during a life-limiting illness

    23 Feb 2017

    End of life and palliative care is based on person-centred and holistic care. Talk with your family, close friends, doctor and your palliative care team about what they can do to help you to make the...

  155. Dealing with news about dying

    22 Feb 2017

    It is important to acknowledge that you will respond in your own way to the news that you are dying. Respect your need to question, your need for silence and your need to talk...

  156. Providing end of life and palliative care for someone at home

    22 Feb 2017

    Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community...

  157. At the end – dying explained

    22 Feb 2017

    Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community...

  158. Grief – support services

    22 Feb 2017

    People who have support from family and friends are less likely to suffer poor health after bereavement and loss...

  159. Talking about dying

    22 Feb 2017

    It is important that you make as much quality time as possible to spend with those you love and that you talk to them about dying...

  160. Providing practical end of life and palliative care at home

    22 Feb 2017

    Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community...

  161. Doctors - how to make a complaint

    03 Feb 2017

    If you feel uneasy about the conduct of your doctor, it may be a warning sign that something is wrong...

  162. Victims of crime

    02 Feb 2017

    Victims of crime in Victoria are entitled to free help and may also obtain victims of crime compensation and receive victim support services...

  163. Disability groups and networks

    20 Jan 2017

    Connecting with other people who have a disability and their families can be a good way of getting informal advice and support...

  164. Healthy mind and older people

    19 Dec 2016

    Physical activity, a healthy diet and mental exercises may help maintain your brain’s functions, including memory...

  165. Services to support people with dementia and their carers

    19 Dec 2016

    Services are available in Victoria for people with dementia, and their partners, carers and friends...

  166. Early signs and intervention with mental illness

    19 Dec 2016

    Getting help early can reduce the severity of symptoms and the impact on people’s daily lives...

  167. Seeing a complementary health practitioner

    19 Dec 2016

    It is important that you tell your doctor about any complementary medicine products and therapies you are using...

  168. Who's who in mental health services

    16 Dec 2016

    There are a range of mental healthcare and welfare professionals who can help you or someone you care for...

  169. Physical disability and sexuality

    12 Dec 2016

    Sexuality is a key part of human nature. Expressing sexuality in satisfying ways is important for everyone, including people with physical disability. Some people with physical disability may need...

  170. Understanding health insurance

    07 Dec 2016

    There are many health insurance providers on the market that offer a wide variety of healthcare plans...

  171. Types of hospital admission

    07 Dec 2016

    How your journey into hospital begins in Victoria depends on whether your visit is planned or unplanned, and what kind of health pathway you require...

  172. Security and safety at hospital

    07 Dec 2016

    Hospital security arrangements ensure the safety of all staff, patients and visitors and provide a safe and secure environment for everyone...

  173. Recognising when a child is at risk

    07 Dec 2016

    Too many children are physically, sexually and emotionally abused and when this happens, it is up to adults to speak up...

  174. Recent arrivals, asylum seekers and family support services

    07 Dec 2016

    Provides an overview of family support programs and health services available to refugees and asylum seekers living in Victoria...

  175. Mind and mood in hospital

    07 Dec 2016

    Sticking to your normal routine as much as possible and trying to feel comfortable and aware of your surroundings can help your mind and mood while in hospital...

  176. Finding reliable health information

    07 Dec 2016

    Trusted health information can be found through your local doctor or pharmacy and other reliable health providers...

  177. Support groups

    07 Dec 2016

    Support groups offer valuable advice and support and give you the chance to share information with others in a similar situation to you...

  178. Early support for a child with disabilities

    06 Dec 2016

    For children diagnosed with a disability, getting the support they need as early as possible will give them the best chance of minimising the long-term effects of the disability...

  179. Managing your health

    15 Nov 2016 Managing your health

    You can manage your health by learning about healthy living, taking steps to prevent disease and having regular health checks with your doctor...

  180. Healthcare decision-making – options, benefits and risks

    15 Nov 2016 Healthcare decision-making – options, benefits and risks

    Ask a doctor and research health information when making a health decision. This will include the cost, timing and regularity of medical treatment...

  181. Different stages of caring

    15 Nov 2016 Different stages of caring

    Carer roles can change, for example, from part-time to full-time care and back as a person’s care needs change...

  182. Assessing your alcohol and drug use

    14 Nov 2016

    If you are worried about your alcohol or drug use or, call DirectLine on 1800 888 236 for counselling, information and referral, or speak with your local doctor...

  183. Young people and health services

    11 Nov 2016

    There are many subsidised and free medical, dental, mental, community health services available to support young people in Victoria...

  184. Getting help for someone with a mental illness

    19 Sep 2016

    The sooner a person with a mental illness receives treatment, the better the outcome is likely to be...

  185. Relationships, family and mental health

    19 Sep 2016

    When you, your partner or someone in your family has a mental illness, it can cause stress and worry for everyone...

  186. Tests, scans and checks - pregnancy and labour

    14 Sep 2016

    Tests can confirm your pregnancy and also monitor your baby's development in the womb...

  187. Family and child support services

    08 Sep 2016

    There are many government funded family support services available to help parents and young people deal with family issues...

  188. Mental illness statistics

    01 Sep 2016

    Almost half of all Australians will be affected by mental illness at some time in their life...

  189. Paying for pregnancy, birth and newborn baby care

    01 Sep 2016

    The cost of having a baby in Victoria can vary considerably, depending mostly on whether you use the public or private health system...

  190. Hospital emergency departments

    31 Aug 2016

    Hospital emergency services are for people with serious illness or injury...

  191. Decisions about surgery

    26 Aug 2016

    To make sure you are ready for a hospital stay, make yourself a preparing for surgery checklist. This will help you before you go to hospital and help after surgery...

  192. Preparing for surgery

    26 Aug 2016

    Preparing for surgery is important. Maximising your recovery will depend on how you prepare for surgery...

  193. First weeks after birth

    25 Aug 2016

    Use help and advice from family, friends and healthcare services to stay healthy, happy and well supported during the first few weeks after childbirth...

  194. Managing treatments and medications

    25 Aug 2016

    Once you have contacted disability support through the Victorian Department of Health & Human Services (DHHS), you will need to think about how you are going to manage your treatment and...

  195. Seeing a doctor or general practitioner (GP)

    24 Aug 2016

    Your local doctor or general practitioner (GP) is your first point of call for non-emergency and preventative medical care during clinic hours...

  196. Retirement villages

    29 Jul 2016

    Retirement villages provide independent accommodation for retirees (over the age of 55) and often include extra facilities and services such as swimming pools, libraries, tennis courts, meeting rooms...

  197. Living at home as you get older

    26 Jul 2016

    As you get older, living at home can be made easier by using home care services, setting a routine and keeping socially active...

  198. Chronic or degenerative conditions

    26 Jul 2016

    Find some of the more common degenerative conditions that lead to limited mobility or motor control...

  199. Living in a residential aged care home

    26 Jul 2016

    Residential aged care homes provide a range of care, services, social, cultural and spiritual activities, and different physical environments which give you options for how to spend your days...

  200. Aged care rights

    26 Jul 2016

    Whether you are receiving care at home or living in a residential aged care home, you have the right to be treated with respect and dignity at all times, and receive high-quality care and support...

  201. Residential aged care homes

    26 Jul 2016

    Residential aged care homes provide safe and comfortable accommodation as well as ongoing healthcare, support and social interaction that can adapt to your changing needs...

  202. Crisis support services for families

    18 Jul 2016

    In times of family crisis it’s good to know there are emergency services only a phone call away...

  203. Illness - tips to help you recover

    18 Jul 2016

    Improving your lifestyle can relieve the symptoms of illness or injury and improve recovery...

  204. Behaviours of concern and communication in children with disabilities

    There are services that can help parents and carers understand the cause of the behaviour and ways to help your child develop other ways to communicate their needs...

  205. Staying active in hospital

    11 Jul 2016

    Staying physically and mentally active can help you recover faster and reduce the chance of problems when you go home...

  206. Skin care and preventing pressure sores in hospital

    11 Jul 2016

    During a stay in hospital, your skin may be affected by staying in bed or sitting in one position for too long, your mobility, your hydration and diet, and your physical condition...

  207. Pain management in hospital

    11 Jul 2016

    Managing your pain can help your recovery in hospital...

  208. Pregnancy and birth care options

    07 Jul 2016

    Pregnant women in Victoria can choose who will care for them during their pregnancy, where they would like to give birth and how they would like to deliver their baby...

  209. Home and Community Care (HACC)

    04 Jul 2016

    The Home and Community Care (HACC) program provides services to support older people with care needs, younger people with disabilities, and their carers...

  210. Types of mental health issues and illnesses

    01 Jul 2016

    Mental illness is a general term for a group of illnesses that may impact on a person’s thoughts, perceptions, feelings and behaviours. Mental illness can make it difficult for someone to cope with...

  211. Down syndrome and family support

    27 Jun 2016

    For a person with Down syndrome, being included in all aspects of family life can lead to a successful life within the community...

  212. Community services

    14 Jun 2016

    Community services offer information, advice, practical support, financial help or a combination of services...

  213. Emergency department - what to expect

    10 Jun 2016

    You are treated as soon as possible in an emergency department, but someone who arrived after you may be seen earlier if necessary...

  214. Adoption, surrogacy and fostering

    07 Jun 2016

    When an infant becomes part of your family through adoption, foster care, surrogacy or other arrangements, there are laws and legal agreements that will outline your rights and responsibilities as a...

  215. Foot care - podiatrists

    26 May 2016

    Podiatrists can advise about how to choose the right shoes for your feet...

  216. Occupational therapy

    26 May 2016

    Occupational therapists take a holistic approach to healthcare and treatment...

  217. Vision or hearing impairment

    26 May 2016

    There are many government services and for people living with or caring for someone with vision or hearing impairments...

  218. Who’s who during pregnancy, birth and newborn care

    25 May 2016

    Depending on the model of care you chose for your antenatal and labour care, you might see only a few or all of the healthcare professionals listed below who will take care of you during or shortly...

  219. Compulsory mental health patients

    24 May 2016

    When you are a compulsory mental health patient in the Victorian mental health system, you have certain patient rights that determine how you can be treated...

  220. Respite supports and services for people with a disability

    12 May 2016

    Respite supports and services aim to support people with a disability, their families and carers, to maintain positive family and carer relationships, by giving carers a break from their regular role...

  221. Children, young people and mental health services

    06 May 2016

    Growing up is not easy and at each stage of development, from pre-primary right through to the teen years, there are challenges that will test a child’s emotional and mental health...

  222. Emergency or crisis support for carers

    06 May 2016

    An emergency care plan is a set of instructions about caring for someone in the event that you are not able to...

  223. Starting kindergarten for children with disabilities

    Choosing the right kindergarten to suit your child’s needs takes planning and research...

  224. Planning for future needs

    03 May 2016

    If you have a disability or are caring for someone with a disability, you can make future legal, financial and health decisions now to ensure that you or the child gets the support needed if you can...

  225. Alcohol and other drug education programs

    02 May 2016

    Alcohol and other drug education programs aim to delay, reduce or prevent people’s use of alcohol and other drugs...

  226. Pregnancy and birthing services for different language or cultural needs

    14 Apr 2016

    If you are pregnant and have specific cultural or language needs, the first step is to notify your local maternity hospital about your requirements...

  227. Temporary and permanent care for children

    11 Apr 2016

    The options for children needing care away from their families include foster care, kinship care, residential care, voluntary care and permanent care...

  228. First days after birth

    05 Apr 2016

    The first few days after giving birth are a time for resting, looking after yourself and learning about your baby...

  229. Who's who in aged care

    04 Apr 2016

    Aged care services are provided by a range of skilled and experienced professionals and aged care support staff...

  230. Carers from culturally and linguistically diverse backgrounds

    04 Apr 2016

    Care in culturally and linguistically diverse communities may be supported by extended family networks...

  231. Healthcare system in Victoria

    04 Apr 2016

    The Victorian healthcare system comprises a wide range of health professionals working alongside one another to provide medical and health services...

  232. Communication and speech support

    30 Mar 2016

    There are many disability supports available for people with a sight, hearing, speech or other communication difficulty...

  233. Specialised care for your baby

    29 Mar 2016

    If your baby is sick at birth or born too early (premature) they will be cared for in a Neonatal Intensive Care Unit (NICU) or Special Care Nursery (SCN) by highly experienced medical and nursing...

  234. Twins and multiple births

    29 Mar 2016

    Multiple births are more common than they used to be, due to the increased use of assisted reproductive techniques, in particular the use of fertility drugs. Older women are more likely to have a...

  235. Overdue babies

    29 Mar 2016

    Only about five per cent of pregnant women actually give birth on the exact date they are due...

  236. Developing a birth plan

    29 Mar 2016

    A birth plan is a written summary of your preferences for when you are in labour and giving birth...

  237. Questions to ask your obstetrician or midwife

    29 Mar 2016

    The cost of having a baby in Victoria can vary considerably, depending mostly on whether you use the public or private health system...

  238. GPs, shared care and pregnancy

    29 Mar 2016

    Shared care is an arrangement between a hospital (or other birth setting) and a local healthcare professional (usually a GP but sometimes a midwife or obstetrician) where your pregnancy care is...

  239. Hospital birth

    29 Mar 2016

    Victoria's public hospitals provide safe, affordable and high-quality maternity care...

  240. Pregnancy support - fathers, partners and carers

    29 Mar 2016

    Whether you are the baby's father, the pregnant woman's partner or are supporting a single mother-to-be, you have a crucial role in ensuring she gets the pregnancy support she needs...

  241. Records and paperwork for maternal health care and babies

    29 Mar 2016

    When you are having a baby in Victoria, there are various records and other documents that need to be accessed, created or completed...

  242. Medical terms and definitions during pregnancy and birth

    29 Mar 2016

    Like all areas of medicine, pregnancy and childbirth has a number of specialised terms, many of which you will hear during your own pregnancy and labour and the birth of your baby...

  243. Having a baby in Victoria

    29 Mar 2016

    Understanding your childbirth options will give you the best chance of having a rewarding birth experience...

  244. Housing and accommodation support for people with mental illness

    21 Mar 2016

    Like any other chronic condition, mental illness might affect your ability to manage aspects of everyday life such as finding accommodation or housing and maintaining a place to live, but there are...

  245. Obstetricians

    16 Mar 2016

    An obstetrician is a medical doctor who is specially trained to look after mothers and babies during pregnancy, labour and straihgt after birth...

  246. Hospitals, clinics and residential options for mental illness

    16 Mar 2016

    There are a range of mental health services, some provided by government and some that are run by private or community providers...

  247. Hospital staff roles

    16 Mar 2016

    In Victoria, hospital staff roles vary by hospital. Becoming familiar with the types of hospital staff roles will help you understand who to turn to when you need help...

  248. Making and managing health and medical appointments

    11 Mar 2016

    To get the most out of your medical appointments, it’s important to prepare well, book early and write down any questions you may have...

  249. Post-school options for people with a disability

    02 Mar 2016

    As all young people approach their final years of school, it is a good idea to focus on planning for the future and exploring the various pathways that are available to them...

  250. Families looking for help with alcohol and drug addiction

    23 Feb 2016

    The stress and influence of harmful substance use on family relationships is significant but there is a range of support available to help families cope with drug or alcohol addiction problems...

  251. Intake and assessment for alcohol and drug problems

    23 Feb 2016

    ‘Intake and assessment’ is the name of the process used to work out the best treatment path for people with alcohol or drug problems in Victoria. This service, which is available right across Victoria...

  252. Paying for alcohol and drug treatments services

    22 Feb 2016

    In Victoria, the state government funds non-government organisations to deliver alcohol and drug treatment services for free or at a reduced cost to eligible Medicare card holders...

  253. Referrals and access to mental health services

    17 Feb 2016

    If you are experiencing unusual or disturbing thoughts, feelings or behaviour, there are mental health services to help you...

  254. Colleagues, employees and mental health in the workplace

    16 Feb 2016

    If you are concerned that a fellow worker has a mental health issue, communicate with them to see if you can help or speak to someone more senior who can provide assistance...

  255. Urgent treatment for mental illness

    16 Feb 2016

    Telephone helplines such as Lifeline (call 13 11 14) offer immediate mental health support and counselling 24 hours a day, seven days a week. If you are in immediate danger, call triple zero (000) for...

  256. Caring for someone with mental illness

    16 Feb 2016

    Being a carer for someone with a mental illness can be emotionally and physically demanding, but it can also be a rewarding experience...

  257. Moving between hospital and home

    15 Feb 2016

    The type of illness and the severity of your condition will determine the kind of setting where you can access treatment...

  258. Financial support for carers

    22 Jan 2016

    The Australian and Victorian Governments offer a number of carer support services to people who provide care to someone with a disability or mental illness, with a medical condition, after an illness...

  259. When a caring role changes

    14 Jan 2016

    There will be times during your care role when you will need to adjust your role as the circumstances of both you and the person you care for change...

  260. Role of a carer

    14 Jan 2016

    More than 700,000 Victorians are a personal carer for a family member or friend who is older with care needs, has a disability or has a mental health or other chronic health condition...

  261. Residential aged care home costs

    08 Jan 2016

    The Australian Government Department of Health will assess your income and assets to work out how much financial help you will get for a place in a residential aged care home...

  262. Dealing with grief and loss

    04 Jan 2016

    Grief counselling and bereavement services can help you with feelings of grief and loss caused by death, loss of control and independence due to ageing...

  263. Decision-making in hospital

    30 Dec 2015

    This checklist provides a list of things to think about regarding health decisions in hospital...

  264. Choosing hospitals and specialist doctors

    23 Dec 2015

    If you need to go to hospital to see a specialist or surgeon, you have the right to choose both the hospital and the specialist you want...

  265. Specialist clinics in hospitals

    14 Dec 2015

    Specialist clinics at hospital provide services that are located in a hospital. This helps the service get the best outcome for your treatment and care. Specialist clinics in hospitals are an...

  266. Hospitals in Victoria

    14 Dec 2015

    Victoria’s hospital system consists of both private and public hospitals, offering a range of healthcare services...

  267. Maintaining and tracking healthcare

    20 Nov 2015

    As you prepare to leave hospital, you or your carer will already be planning what you need to know about your care outside of hospital, including day-to-day living and support, your medication, your...

  268. Cultural and linguistic diversity and hospital

    20 Nov 2015

    People from all backgrounds can benefit from language and cultural support in Victoria’s health system...

  269. Preparing a child for hospital

    20 Nov 2015

    Going to hospital can be frightening for a child. Preparing a child for hospital with the right level of information at the right time will help ease their anxiety...

  270. Managing commitments and hospital

    20 Nov 2015

    Making sure your regular commitments are taken care of during a hospital stay will give you peace of mind to concentrate on your recovery...

  271. Preparing for hospital

    20 Nov 2015

    Preparing for a hospital stay includes knowing what to take, making sure your home, work and family commitments are taken care of and making arrangements for your return home...

  272. Visitors in hospital

    20 Nov 2015

    Visiting someone in hospital is an important part of a patient’s recovery. Hospital visits from family and friends can help patients recover faster and reduce their anxiety and stress...

  273. Hospital admission – what to expect

    20 Nov 2015

    Going to hospital is stressful for many people, but knowing what happens on admission to hospital and understanding your hospital’s admission procedure can help reduce some anxiety...

  274. Finding your way around a hospital

    20 Nov 2015

    Finding your way around a hospital can be challenging. Use a hospital map to find the different departments, services and facilities...

  275. Records and paperwork at hospital

    20 Nov 2015

    Learn about the types of paperwork required before, during and after a hospital visit, and find out about your rights regarding your patient records...