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  1. Elder abuse

    14 May 2018

    Any act occurring within a relationship where there is an implication of trust, which results in harm to an older person. Abuse may be physical, sexual, financial, psychological, social and/or...

  2. Who to call in a crisis

    11 May 2018

    Immediate telephone assistance is available for all kinds of emergencies...

  3. Medical treatment decision makers

    12 Mar 2018

    You can appoint someone to be your medical power of attorney, also known as ‘enduring power of attorney (medical treatment)’, to make medical decisions on your behalf when, in certain circumstances...

  4. Children and families at risk due to living circumstances

    26 Feb 2018

    Certain children are at a higher risk of physical or emotional harm than others due to their living circumstances or home environment...

  5. Emergency or crisis support for carers

    27 Nov 2017

    An emergency care plan is a set of instructions about caring for someone in the event that you are not able to...

  6. Counselling, online and phone support for mental illness

    10 Nov 2017

    There are many free mental health hotlines and mental health online support services available across Victoria which provide crisis support, information, resources, counselling and therapy to people...

  7. Personal and relationship services

    20 Sep 2017

    There are personal and relationship services available to you that offer counselling and relationship advice...

  8. After-hours healthcare options

    07 Sep 2017

    For unexpected after-hours medical issues, there are telephone helplines, pharmacies, after-hours medical clinics or doctors who can visit you at home...

  9. Disaster relief for national and state emergencies

    10 Aug 2017

    An emergency can strike at any time and without warning. Emergencies include natural disasters (such as floods, bushfires or heatwaves), communicable diseases (such as pandemic influenza) or a...

  10. People with a disability who experience violence, abuse or neglect

    22 Jun 2017

    People with a disability who experience violence, abuse or neglect can seek help from a range of services specifically designed to help them...