Showing 1-10 of 50 results

  1. Patient and carer rights in hospital

    08 Nov 2018 Patient and carer rights in hospital

    You and your carers should expect clear communication about medical issues and treatment options and costs in hospital in a way that you can understand...

  2. Records and paperwork at hospital

    07 Nov 2018

    Learn about the types of paperwork required before, during and after a hospital visit, and find out about your rights regarding your patient records...

  3. Rural and regional healthcare

    09 Oct 2018

    Some rural patients have to travel to regional centres or metropolitan areas for the healthcare they need. The Victorian Patient Transport Assistance Scheme can subsidise travel and accommodation...

  4. Calling an ambulance

    05 Sep 2018

    In a medical emergency, call triple zero (000) for assistance...

  5. Preparing to leave hospital

    30 Jul 2018

    Start your hospital discharge planning before you leave hospital. Speak with your healthcare team to understand the hospital’s discharge process to get the support you need in place...

  6. Preparing for hospital

    17 Jul 2018

    Preparing for a hospital stay includes knowing what to take, making sure your home, work and family commitments are taken care of and making arrangements for your return home...

  7. Hospitals in Victoria

    10 Jul 2018

    Victoria’s hospital system consists of both private and public hospitals, offering a range of healthcare services...

  8. Patient-centred care explained

    27 Jun 2018

    Patient-centred care, also known as ‘person-centred care’, is about treating the person receiving the care in the way they want to be treated...

  9. Hospital staff roles

    18 May 2018

    In Victoria, hospital staff roles vary by hospital. Becoming familiar with the types of hospital staff roles will help you understand who to turn to when you need help...

  10. Specialist clinics in hospitals

    09 Apr 2018

    Specialist clinics at hospital provide services that are located in a hospital. This helps the service get the best outcome for your treatment and care. Specialist clinics in hospitals are an...