Description

WorkSafe Victoria has a 24-hour emergency response line that you can call to report serious accidents or incidents in the workplace. WorkSafe inspectors will then be sent to your workplace. WorkSafe Victoria also has information on how to avoid injuries or accidents at work.

Services provided

  • Telephone helpline
  • Emergency services
  • Emergency response
  • Emergency referral
  • Workplace emergencies

Eligibility

Available to workers in Victoria.

How to access

Call 13 23 60.

Visit the WorkSafe Victoria website

For claim-related information, a 24-hour recorded information service is available to speakers of the following languages:

  • Arabic, call (03) 9321 5455
  • Cantonese, call (03) 9321 5456
  • Greek, call (03) 9321 5457
  • Italian, call (03) 9321 5458
  • Macedonian, call (03) 9321 5459
  • Mandarin, call (03) 9321 5460
  • Serbian, call (03) 9321 5461
  • Spanish, call (03) 9321 5462
  • Turkish, call (03) 9321 5463
  • Vietnamese, call (03) 9321 5464

To speak to an interpreter in other languages call (03) 9321 5465 or call WorkSafe’s Advisory Service on 1800 136 089.

The Translating and Interpreting Service (TIS National) is also available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

  • TTY users, call 133 677, then ask for 13 23 60
  • Speak and Listen users, call 1300 555 727 then ask for 13 23 60
  • Internet relay users, connect to the National Relay Service, then ask for 13 23 60.

Hours

24 hours a day, 7 days a week.

Costs

Calls charged at the cost of a local call.

Calls from mobile phones may be charged at a higher rate.