Better Health Channel


GriefLine provides free confidential counselling and support to people experiencing grief, loss and associated trauma across Australia (inclusive of remote, regional, rural and metropolitan regions, nationwide). 

Services provided

  • Extensive grief and loss resources and information through our website
  • Online community forums on topics such as - bereavement, pet bereavement, personal relationships, returning to community after periods of isolation, self care for first responders and the impact of natural disasters. 
  • Anonymous counselling and support from our caring volunteer team on the Helpline. 


All callers nationwide experiencing grief, loss and associated trauma.

How to access


GriefLine is a free service.




  • There’s no right or wrong way or set timeline for how to grieve. 
  • Grief may make us feel that we don’t know who we are anymore, shame, guilt, or even feel like we’re losing the will to live.  Often we can stop looking after ourselves.  By taking care of our health. we may start to see things more clearly and move through dark thoughts.
  • Often grief makes us turn away from the one thing that might help us most…other people.  We can learn how to seek comfort and help from others.
  • Establishing a different form of connection with your loved one even though they have passed away has been shown to bring considerable relief.
  • It can be difficult to know how to support a grieving person – it is natural and common to feel unsure, uncomfortable or overwhelmed about what to say.