In situations where people are injured or their lives are in danger, always call triple zero (000). If you 
have seen a serious accident or crime, you should also call triple zero (000). The triple zero (000) line 
operates 24 hours a day, 7 days a week.

Services provided

  • Telephone helpline
  • Emergency services
  • Emergency response


Available throughout Australia to all residents or visitors

How to access

To get emergency assistance

Call triple zero (000)

Visit the triplezero website

The National Relay Service is available to help callers with a hearing or speech impairment. For:

  • TTY users, call 133 677, then ask for 1300 00 3224
  • Speak and Listen users, call 1300 555 727 then ask for 1300 00 3224
  • Internet relay users, connect to the National Relay Service then ask  for 1300 00 3224.

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

If you would prefer to discuss your health or treatment in a language other than English, an interpreter can be arranged for you at no cost.

Interpreter services are also available free of charge for people with a speech or hearing impairment.


24 hours a day, 7 days a week


Calls are free from all phones.