Description

WorkSafe Victoria has a 24-hour emergency response line that you can call to report serious accidents or incidents in the workplace. WorkSafe inspectors will then be sent to your workplace. WorkSafe Victoria also has information on how to avoid injuries or accidents at work.

Services provided

  • Telephone helpline
  • Emergency services
  • Emergency response
  • Emergency referral
  • Workplace emergencies

Eligibility

Available to workers in Victoria.

How to access

Call 13 23 60.

Visit the WorkSafe Victoria website

For claim-related information, a 24-hour recorded information service is available to speakers of the following languages:

To speak to an interpreter in other languages call (03) 9321 5465 or call WorkSafe’s Advisory Service on 1800 136 089.

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

Hours

24 hours a day, 7 days a week.

Costs

Calls charged at the cost of a local call.

Calls from mobile phones may be charged at a higher rate.