Better Health Channel
betterhealth.vic.gov.au
betterhealth.vic.gov.au

Description

The Victorian Disability Worker Commission is an independent regulator that commenced services on 1 July 2020. The Commission investigates complaints and notifications about the conduct of disability workers in Victoria. The Commission will also administer a registration scheme for Victorian disability workers.

Services provided

  • Receives and investigates complaints and notifications about Victorian disability workers from people with disability and their advocates, and disability workers, service providers and educational institutions. 
  • Regulates the behaviour of Victorian disability workers through a Code of Conduct.
  • Manages the registration scheme for Victorian disability workers (to commence in July 2021).

Eligibility

Available to all Victorians.

How to access

Call: (free call) 1800 497 132

WebsiteVictorian Disability Worker Commission

Email: info@vdwc.vic.gov.au

Address: 570 Bourke Street, Melbourne 3000

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

Costs

The Victorian Disability Worker Commission provides a free service.

Tip

  • We are a ‘one stop shop’ and can investigate complaints or notifications about Victorian disability workers or can refer you on to the appropriate service if needed.

Important

  • The Victorian Disability Worker Commission is completely independent and separate from the Department of Health and Human Services.

Complaints