Also called

  • National Disability Insurance Scheme


The National Disability Insurance Scheme (NDIS) supports people aged under 65 years with a permanent and significant disability that affects their ability to take part in everyday activities.

When it is fully implemented (by 2019), the NDIS will work with people with a disability, and their families and carers, to identify what support they need to reach their goals in independence, health and wellbeing, involvement in the community, education and employment.

Services provided

  • Assessing how well the person’s current supports are working
  • Funding of reasonable and necessary supports such as:
    • therapies
    • equipment
    • home modifications
    • mobility equipment
    • taking part in community activities
    • assistance with employment
  • Support plan development
  • Referrals to existing community services


If access requirements are met (visit:, the NDIS is available to any adult (under 65 years old) with a disability or any child with developmental delay.

How to access

 To find out more about the National Disability Insurance Scheme

  • Call 1800 800 11
  • Visit the NDIS website 

    The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages to help callers who are not confident in English. Call 131 450.

    The National Relay Service is available to help callers with a hearing or speech impairment. 
    • TTY users, call 133 677, then ask for 1300 00 3224
    • Speak and Listen users, call 1300 555 727 then ask for 1300 00 3224
    • Internet relay users, connect to the National Relay Service then ask  for 1300 00 3224.

    The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who 
    speak other languages. Call 131 450.


Monday to Friday, 9 am – 5 pm


Calls to the 1800 number are free for Victorians.
Calls from mobile phones may be charged at a higher rate.