The Carer Advisory Service provides information and advice to carers and their families about carer supports and services. 

Services provided

  • Information and support on counselling and respite programs 
  • Help finding a carer support group
  • Access to specialised carer information and resources


Available to anyone in Australia

How to access

To contact the Carers Advisory Service

  • Call 1800 242 636

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

  • TTY users, call 1800 555 677, then ask for 1800 242 636
  • Speak and Listen users, call 1800 555 727 then ask for 1800 242 636
  • Internet relay users, connect to the National Relay Service (, then ask for 1800 242 636.

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

To connect to your state or territory Carers Association


Monday to Friday, 8.30 am – 5 pm


The Carer Advisory Service is a free service.